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About the Role
DashMart is a convenience store initiative at DoorDash offering household essentials and local restaurant favorites. This interim leadership role involves guiding a team of 2-10 employees through daily operations, ensuring high-quality customer service, and maintaining a positive work environment. The position is for a three-month duration with the potential for extension.
Responsibilities
- Lead Operations Associates by ensuring safety, productivity, and serving as the point of escalation for daily operations.
- Manage scheduling and attendance for the team.
- Provide real-time performance feedback to staff and collaborate with Site Managers.
- Receive vendor products and organize inventory.
- Prepare customer orders and maintain cleanliness of work areas.
- Maintain systems and menus to ensure smooth customer order delivery.
- Communicate with customers regarding order issues.
- Facilitate smooth Dasher pickups.
- Monitor supplier deliveries and manage maintenance schedules.
- Contribute ideas to improve operational quality and customer experience.
Requirements
- Proven track record in warehouse, retail, or restaurant environments.
- Ability to stand for extended periods and move heavy products.
- Ability to lift up to 50 lbs.
- Ability to operate a pallet jack and hand truck.
- Minimum 18 years of age.
- Flexibility to work any day of the week across all operating hours.
Skills
- Leadership
- Team management
- Operational organization
- Google Docs
- Google Sheets
Work Type
- Interim
- Full-time
Education Level
- High school diploma or GED equivalent
Salary/Compensations
- $22—$22 CAD
Benefits
- Paid time off
- Paid parental leave
- Wellness benefit
- Paid holidays
- Medical, dental, and vision benefits
- Disability and basic life insurance
- RRSP with employer match
- Mental health program
About the Company
- DoorDash is a technology and logistics company focused on empowering local economies.
- The company is expanding from food delivery to providing a wide range of goods.
- The organization values rapid growth, learning, and empathy for users.
Equal Opportunity
- Committed to growing and empowering an inclusive community.
- Hires and cultivates diverse teams from all backgrounds, experiences, and perspectives.
- Provides accommodations for candidates upon request.