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About the Role

Shift Managers support the General Manager (GM) and Assistant General Manager (AGM) in effectively and efficiently managing a restaurant within the policies and guidelines of the company to ensure guest satisfaction, profit maximization, and high performing work teams. Managers provide hands-on support of the employees and tasks of every position including cashier, lobby, prep, grill, fries, and opening and closing duties.

Responsibilities

• Will be discussed during the interview and/or orientation

Requirements

• 1+ year fast casual restaurant management experience
• NY: Level 1 Serve Safe Certification
• 18+ years of age
• Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks)
• Function in a fast-paced and noisy kitchen environment
• Tolerance to temperature fluctuations
• Work with hazardous substances such as hot oil
• Read, write, speak, and understand basic English
• Communicate clearly
• Lead a team effectively
• Use a basic computer system (ex. cash register)
• Maintain general knowledge of FGNY: locations, transportation, management team, etc.
• Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates

Skills

• Lead a team effectively
• Communicate clearly

Work Type

• Available to work days and nights
• weekends and holidays
• variable schedule, per the needs of the business

Experience Level

• 1+ year fast casual restaurant management experience

Education Level

• NY: Level 1 Serve Safe Certification

Benefits

• Daily/Weekly tips
• Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom)
• 1 complimentary meal and drink per shift
• Commuter benefits
• Paid time off
• 401K program
• Referral bonus for bringing new members in to the team
• Opportunities for advancement

Equal Opportunity

• At Five Guys, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace.
• Notice of Employee Rights, Protections, and Obligations Under Labor Law Section 740