About the Role
The Payroll Specialist is responsible for accurately and timely processing employee payroll disbursements using ADP Workforce Now and Workforce Manager. This includes maintaining the accuracy of the payroll database, reviewing weekly timecards, processing deductions and withholdings, and preparing reports and regulatory forms.
Responsibilities
- Enter, maintain, and process payroll information with strict attention to detail and accuracy.
- Ensure accurate end-to-end processing of multi-state payroll deductions.
- Issue or reissue physical checks, replacement checks, or direct deposits related to payroll corrections or final discharge payments.
- Maintain compliance with federal and state record keeping requirements.
- Process new hires, transfers, terminations, and personnel changes in ADP accurately and timely.
- Research and resolve payroll issues and discrepancies.
- Communicate effectively with employees, managers, supervisors, and ADP support personnel.
- Review weekly employee timecards for accuracy and completeness.
- Verify hours worked, overtime, paid time off, and attendance records.
- Identify and correct discrepancies before payroll processing.
- Coordinate with supervisors and employees to resolve timekeeping issues.
- Maintain accurate records and meet weekly payroll deadlines.
- Ensure required backup is received for all punch corrections.
- Assist with punch corrections as needed.
- Handle employee phone calls regarding PTO, insurance, paychecks, and deductions.
- Answer questions about navigating ADP time management software.
- Create and manage cases as needed to troubleshoot payroll software issues.
- Work independently and collaboratively with minimal supervision in a high-volume, demanding, deadline-oriented environment.
- Assist team members as workflow demands.
- Provide coverage for human resource specialist duties or regional payroll processing during vacations and periods of increased workload.
- Create ad-hoc payroll reports as needed.
- Perform other duties as assigned.
Requirements
- Minimum of 3–5 years of experience managing high-volume, multistate payroll.
- Certified Payroll Professional designation preferred.
- Experience with online payroll systems; ADP Workforce Now and Workforce Manager preferred.
- Proficient with Microsoft Office Suite or related software.
- Knowledge of federal, state, and local payroll taxes and applicable payroll labor laws.
- Strong organizational skills and attention to detail.
- Must meet the legal age requirements to work in the applicable state, city, or town.
- English language proficiency required to support effective communication and customer service.
- Must be punctual and maintain reliable time and attendance.
- Demonstrate honesty, integrity, and respect when interacting with customers, coworkers, vendors, and supervisors.
- Maintain a professional appearance and conduct.
- Must provide reliable transportation to and from work.
- Strong interpersonal, communication, organizational, and follow-through skills.
- Ability to sit for extended periods while working at a desk and using a computer.
- Ability to lift up to 15 pounds as needed.
- Ability to work effectively and remain composed in a fast-paced, deadline-driven environment.
- Ability to see and hear effectively.
- Ability to work a full-time schedule.
Skills
- ADP Workforce Now
- ADP Workforce Manager
- Microsoft Office Suite
- Payroll processing
- Data accuracy
- Deductions and withholdings
- Reporting
- Compliance
- Record keeping
- Timecard review
- Issue resolution
- Communication
- Interpersonal skills
- Organizational skills
- Follow-through skills
Work Type
- Full-time
Experience Level
- 3-5 years
Benefits
- Competitive Compensation Package and Benefits
