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About the Role

Entertainment Partners and Central Casting are committed to fostering an inclusive environment that encourages innovation and creativity. We help power award-winning films, shows, and commercials, offering the chance to impact the entertainment industry. EP is set to redefine back-office processes with security as a core focus. We are seeking an experienced Payroll Manager to lead the Payroll Services team, ensuring exceptional payroll delivery and client satisfaction. This role requires subject matter and systems expertise to support Paymasters and clients, manage daily workflow, and motivate the team for accurate and timely payroll processing.

Responsibilities

Manage team workflow, ensuring capacity standards are met and work is equitably distributed, based on data analysis and performance metrics
Ensure accurate delivery of payroll by evaluating team capacity and coverage, ensuring Salesforce is utilized correctly, and understanding team skill set
Ensure all policies and procedures are followed, making enhancements where value and efficiencies can be added
Communicate with clients as needed, managing challenging situations
Serve as an escalation and solution point for how-to pay questions, client concerns, and any other issues, escalating to senior Payroll Services leadership, if needed to resolve all outstanding matters
Represent Payroll Services when working with other departments
Provide leadership, direction, and motivation for team accountability
Facilitate continuous employee growth and development through training, coaching, and performance management
Support team morale and employee career satisfaction
Collaborate with other Payroll Services teams and support cross-functional initiatives
Maintain and develop payroll and leadership knowledge and skill sets, staying current on changing policies and rules to remain the subject matter expert for clients
Perform other tasks and special projects as directed

Requirements

5-7 years of progressive experience in payroll, or subject matter equivalent
1-3 years managing direct reports
Experience working with business intelligence applications (Qlik, Tableau, Salesforce, etc.)
Excellent oral and written communications skills
Strong knowledge in Payroll processing
Ability to motivate and coach direct reports
Proficient PC skills, including MS Office Suite (Word, Excel, PowerPoint, Visio, and SharePoint)
Strong initiative and ability to manage and prioritize multiple assignments/projects to deliver commitments on time
Strong organizational skills and attention to detail (excellent quality of deliverables)
Ability to grasp new concepts, problem solve, and derive root causes through analytics
Demonstrate flexibility and adaptability in the workplace to meet critical deadlines

Skills

Payroll processing
Team management
Client communication
Salesforce
MS Office Suite (Word, Excel, PowerPoint, Visio, and SharePoint)
Business intelligence applications (Qlik, Tableau)

Location

Onsite

Work Type

Full-time

Experience Level

Manager

Education Level

Bachelor’s Degree in Math, Business Administration, Finance or related discipline

Salary/Compensations

$95,000 to $110,000

Benefits

Health, Dental, and Vision options
401(k) retirement savings plan and company match
Paid holidays, vacation time, and sick time
Participation in company equity plans
Employee Assistance Program, mental health and wellness programs
Training and development
Annual bonus and merit reviews

About the Company

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged.
We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials.
Feel the satisfaction of doing work that directly impacts the most exciting industry in the world.
EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.

Equal Opportunity

Entertainment Partners seeks to employ the most qualified individuals from the available workforce and to provide equal employment opportunity for all persons.
Our policy prohibits unlawful discrimination based on race, color, religion, religious creed, sex, gender identity/expression, age, pregnancy, citizenship status, marital status, national origin or ancestry, physical or mental disability (whether perceived or actual), medical condition (cancer-related or genetic characteristics-related), sexual orientation, veteran status, medical/family care leave status or any other consideration made unlawful by applicable federal, state, or local laws.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Equal opportunity extends to all aspects of the employment relationship, including recruiting, hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.