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About the Role
The Annual Fund Manager plays a critical role on Habitat for Humanity Greater San Francisco’s Fund Development team. This position develops strategies, leads, plans, executes, and manages Habitat GSF’s annual giving program, including one to one donor meeting and stewardship activities, prospecting and data analysis for other gift officers, and direct marketing.
Responsibilities
- Manages a mid-level donor portfolio through one-to-one outreach, cultivation and stewardship activities to renew and upgrade donors.
- Manages annual giving programs, including leading partnerships with outside vendors to plan and execute, ensuring an on-time and impactful program.
- Partners with the Fund Development Department and Direct Mail Consultants to oversee the strategy, development, design and implementation of all direct mail solicitations to increase the number of donors and prospects.
- Manages the online giving program to renew and increase annual giving participation.
- Executes initiatives to encourage donors to donate and renew online.
- Manages all aspects of donor relationships and follow-up with online donors.
- Maintains a detailed schedule of direct marketing activities and ensures the appropriate review of copy and mailing list selection.
- Works and coordinates with vendors and consultants who implement the program, including strategic input, copywriting, design, production and mailing, and list selection.
- Leads interdepartmental activities to collect and approve impact stories that are used externally.
- Monitors and reports on revenue and expense budgets for annual giving.
- Ensures integrity of gift coding and ensures donor data and activities are accurately documented and tracked in Salesforce.
- Supports leadership with cultivation and engagement efforts for donors, as needed.
- Strategically manages a portfolio of 100+ individual donors and assists in implementation of personalized mid-level and major donor solicitation and renewal letters for non-portfolio donors.
- Supports Individual Giving Team with donor cultivation, solicitation, and stewardship, including event support, donor engagement and stewardship plans.
- Supports and engages in donor prospecting.
- Develops, documents, implements, and participates in the enhancement of systems and protocols for prospect management by using various research tools such as iWave.
- Perform additional appropriate duties as needed.
Requirements
- Bachelor’s Degree or equivalent experience.
- 3-5 years experience in project management, donor relations, or customer service required.
- Solid working knowledge of MS Office or comparable software suites (word processing and spreadsheets).
- Experience with or willingness to learn Salesforce.
- Must have analytical database experience.
- Excellent organizational and prioritization skills; ability to manage an unpredictable workflow and possess the flexibility to respond thoughtfully and quickly.
- Strategic, creative thinker and planner.
- Excellent communication skills, including the ability to write and speak clearly and effectively, and to listen, and capacity to engage, inspire and persuade.
- Must be able to travel within HGSF’s tri-county service area (San Francisco, Marin, San Mateo).
- Must be able to pass background check.
Skills
- MS Office
- Salesforce
- Analytical database experience
- Organizational skills
- Prioritization skills
- Communication skills
- Writing skills
- Speaking skills
- Listening skills
- Persuasion skills
- iWave
Location
- San Francisco
Work Type
- Hybrid
- Full-time
Experience Level
- 3-5 years
Education Level
- Bachelor's Degree
Salary/Compensations
- $105,000-$115,000/year DOE
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Long-term disability
- Employee Assistance Program (EAP)
- Flex Savings Account (FSA)
- 403b retirement account
- Commuter benefits
- 20 paid vacation days
- 3 front loaded sick days
- 13 paid holidays
About the Company
- Habitat for Humanity Greater San Francisco believes in the power of homeownership to create generational impact.
- To this end, we build homes for first-time homeowners and sustain homeownership by helping long-time homeowners retain their home as an asset for generations to come.
Equal Opportunity
- Habitat Greater San Francisco is an equal opportunity employer.
- Habitat Greater San Francisco strives to reflect the diverse community it serves.
- Applicants who contribute to this diversity are strongly encouraged to apply.
- Reasonable accommodation is available for qualified individuals with disabilities, upon request.
- Habitat GSF receives federal funds through Self-Help Homeownership Opportunity Program (SHOP) and is required by federal law, to the greatest extent possible, to provide job training and employment opportunities to Section 3 residents.
- Section 3 residents are defined as public housing residents or low-income persons who live in metropolitan area or non-metropolitan counties where HUD-assisted projects are located.