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About the Role

The People Operations Specialist collaborates with the People Operations team to offer expert HR advice, manage employee relations, contribute to remuneration and benefits, and enhance work health and safety practices to foster an exceptional employee experience and operational excellence.

Responsibilities

• Support and manage employee relations issues and advise on fair employment practices.
• Perform salary benchmarking to advise leaders on internal fairness, pay parity, and market competitiveness.
• Uplift WHS/OHS capabilities, including policy reviews, developing compliant training content, and monitoring the risk registry.
• Drive people-related projects and activities, such as WGEA reporting and remuneration review processes.
• Design and operationalize people policies, guides, and processes to reflect market best practice and legislative requirements.
• Produce and deliver key monthly, quarterly, and ad-hoc reports.
• Collaborate with finance to ensure effective payroll integration, processing, and core people data maintenance.
• Manage the ongoing performance, remuneration, and benefits frameworks, review processes, and programs.
• Manage the implementation, optimization, and integration of people systems.
• Provide support across the employee lifecycle, including recruitment, onboarding, experience, performance, remuneration, retention, and people strategies.
• Deliver effective and timely people, culture, and employment relations advice to leaders and team members.
• Ensure the effective implementation of the HRIS and people platforms and automation of people processes for operational excellence.

Requirements

• Sound knowledge of employment law in the APAC region.
• Strong HR Generalist working experience across the employee lifecycle in a growing and scaling business.
• Experience in managing annual remuneration and performance review processes, creating and maintaining fit-for-purpose remuneration frameworks, including data collation and analysis.
• Experience with Excel and driving such projects.
• Strong change management and ER skills with the ability to problem-solve using commercial, human, financial, and risk perspectives.
• Experience in a fast-moving and complex organization, especially where the HR function is still developing.
• Experience and ability to thrive in a fast-moving, agile, and fluid environment requiring synthesis of complex information and solution generation with tangible impact.
• Comfortable using AI tools.
• Embeds and supports a collaborative, innovative, and values-based culture.
• Experience in partnering with operations, finance, legal & compliance.
• Strong written and verbal communication skills.

Skills

• Employment Law (APAC)
• HR Generalist
• Employee Lifecycle Management
• Remuneration and Performance Review Processes
• Data Analysis
• Excel
• Change Management
• Employee Relations (ER)
• Problem Solving
• AI Tools
• Collaboration
• Communication (Written and Verbal)
• HRIS Management
• Payroll Integration

Location

• Australia
• Philippines

Work Type

• Hybrid

Experience Level

• Strong HR Generalist working experience

Benefits

• Holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services.
• Generous paid Parental Leave: 18-26 weeks for primary carers and up to 4 weeks for secondary carers.
• An additional week’s Loyalty Leave each year after reaching 3 years’ service.
• Wellness initiatives with a strong focus on psychological safety.

About the Company

• Lendi Group is a market-leading digital platform business revolutionizing the property journey, operating Lendi and Aussie.
• Powered by a proprietary AI platform, a national network of 1,300 brokers and 210 retail stores, and an integrated ecosystem of property services, Lendi Group supports customers at every step of their property journey.
• Managing a $107B+ loan book, the Group continues to set the pace in the industry and was recently recognised as Aggregator of the Year.
• Lendi Group teams operate across Australia and the Philippines, bringing together diverse expertise, innovative technology, and a customer-first approach.
• Our culture is guided by three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human.
• We are committed to fostering a diverse and inclusive community at Lendi Group.

Equal Opportunity

• We are committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.