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About the Role

The Warehouse Fulfillment Center Supervisor will partner with Fulfillment Center leadership to delight customers with outstanding service, drive cost out of the organization through efficiency, and ensure a positive associate experience.

Responsibilities

• Motivate and manage hourly associates to achieve performance goals, productivity, accuracy, and quality control standards.
• Lead team in ensuring daily, weekly, and monthly planning of departments.
• Make recommendations and improvements to department processes and procedures.
• Participate in the hiring, training, and coaching of associates.
• Use operational reports to evaluate department performance and ensure expectations are met.
• Collaborate with Fulfillment Center Team Manager and other management to operate within guidelines and partner for success.
• Ensure safe work practices and foster a safety culture.

Requirements

• Ability to accurately calculate and plan and adjust headcount required to meet department’s objectives.
• Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
• Understanding of and ability to use Fulfilment/Distribution technology (i.e. WMS where appropriate, hardware and software components).
• Ability to adopt safety procedures quickly and ensure safe work practices.
• Ability to demonstrate analytical thinking and problem-solving.
• Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
• Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
• Ability to be comfortable working in a warehouse environment with seasonal temperature variations.
• Ability to open and close the building.
• May be a key holder.
• Basic English language skills (both verbal and written).
• Ability to pass a drug screen to the extent legally permissible.
• Ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand.

Skills

• Leadership
• Team Management
• Performance Management
• Process Improvement
• Hiring
• Training
• Coaching
• Operational Reporting
• Collaboration
• Safety Culture
• Analytical Thinking
• Problem-Solving
• Communication
• Teamwork
• Customer Service
• Warehouse Operations
• WMS
• Basic English

Location

• Warehouse Environment

Work Type

• Full-time
• Sunday & Monday-Thursday Schedule

Experience Level

• 1+ year of experience working in a warehouse environment

Education Level

• High school diploma or general education degree (GED)

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days)
• Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs

About the Company

• Our supply chain team is dedicated to meeting our customers’ needs both now and in the future.
• By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster.
• Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

Equal Opportunity

• Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.