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About the Role

The Team Member Relations Partner manages employee relations, conducts investigations, and provides expert guidance on complex employee concerns to ensure prompt, fair, and compliant issue resolution. This role partners with People Department teams to mitigate risk and improve employee relations practices.

Responsibilities

• Lead timely, thorough, and impartial investigations into workplace concerns.
• Determine findings, document outcomes, and recommend appropriate actions.
• Maintain strict confidentiality, neutrality, and integrity throughout the investigation process.
• Partner with Strategic People Partners (SPPs) and leaders, providing timely updates and guidance.
• Serve as the ER subject matter expert when partnering with SPPs to manage complex employee relations matters.
• Coach leaders on performance management, workplace conflict, team dynamics, and sensitive employee situations.
• Guide corrective action to ensure consistency, fairness, and alignment with People Department standards.
• Review and recommend disciplinary actions, up to and including separation.
• Ensure consistent and equitable application of policies across the organization.
• Interpret policies and employment laws; ensure compliance with federal, state, and local regulations.
• Identify and mitigate organizational risk.
• Track and analyze ER data, including investigations and disciplinary trends.
• Identify systemic issues and partner with SPPs on proactive solutions and to ensure consistent processes and documentation.
• Support development of tools, training, and standardized ER practices.
• Contribute to cross-functional People initiatives and promote a seamless employee experience.

Requirements

• Bachelor's Degree (higher degree accepted) in Human Resources, Business Administration, or related field OR 8 years related experience in lieu of degree.
• 5 years of experience in employee relations, workplace investigations, or related People functions.
• Demonstrated experience conducting complex investigations and managing sensitive employee issues.
• Strong knowledge of employment laws and regulations.
• Excellent judgment, critical thinking, and problem-solving skills.
• Ability to manage highly sensitive and confidential information.
• Experience in healthcare, public sector, or similarly regulated environments (preferred).
• Experience working within a Strategic People Partner (HRBP) model (preferred).

Skills

• Employee Relations
• Workplace Investigations
• Employment Law
• Performance Management
• Conflict Resolution
• Data Analysis
• Risk Mitigation
• Policy Interpretation
• Disciplinary Actions
• Confidentiality
• Neutrality
• Integrity
• Critical Thinking
• Problem-Solving

Location

• Hybrid

Work Type

• Hybrid

Experience Level

• 5 years of experience

Education Level

• Bachelor's Degree