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About the Role
Partner across teams to plan and deliver initiatives, solve problems, and strengthen execution discipline in a collaborative environment where ownership, curiosity, and follow-through are valued. This role helps translate business priorities into clear plans, coordinate stakeholders, and track progress to drive timely, high-quality outcomes.
Responsibilities
- Manage small to mid-sized projects supporting priority initiatives
- Define project objectives, scope, milestones, and deliverables with business leaders
- Coordinate cross-functional stakeholders to align on timelines, dependencies, and decisions
- Facilitate working sessions and governance routines to maintain execution momentum
- Develop concise updates, materials, and reporting for leadership and stakeholders
- Analyze performance data and metrics and communicate insights and implications
Requirements
- 2+ years of experience in project management, business management, operations, or a related role
- Demonstrated ability to manage multiple priorities with strong attention to detail
- Strong analytical and problem-solving skills with a structured approach to decision support
- Strong written and verbal communication skills, including the ability to create executive-ready materials using standard presentation tools
- Demonstrated ability to build effective working relationships across teams and stakeholder groups
- Comfort working in a fast-paced environment with ambiguity and change
- Proven ability to operate with accountability, reliability, and appropriate independence
- Bachelor’s degree
Skills
- Project management
- Business management
- Operations
- Analytical skills
- Problem-solving skills
- Communication skills
- Stakeholder management
- Retail banking
- Consumer banking
- Wealth management
- Client-facing financial services
- Process improvement
- Governance routines
- Operating rhythms
Experience Level
- 2+ years
Education Level
- Bachelor’s degree
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
About the Company
- Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products.
- Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
- We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
- Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
- We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
- We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
Equal Opportunity
- We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
- We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
- We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
- Equal Opportunity Employer/Disability/Veterans