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About the Role

The Keno Business Development Manager drives venue performance across Sydney Metro North by maintaining Keno's footprint, growing turnover, and engaging operators through regular visits, training, product updates, and customer offers.

Responsibilities

• Manage and grow relationships with key Keno venue partners across Sydney Metro North.
• Drive sales performance through promotions, merchandising, product launches and venue activations.
• Deliver training and support to venue teams on Keno products, promotions and best practice.
• Ensure venues are compliant, well-presented and maximise the Keno customer experience.
• Identify growth opportunities, maintain accurate Salesforce records, and provide insights to support business performance.

Requirements

• Experience in a customer service industry.
• Demonstrable high level of interpersonal and organisational skills
• Hold a current Driver’s License
• Licensed Venue Experience preferred but not essential

Location

• Sydney Metro North

Work Type

• Hybrid working

Education Level

• Bachelor’s degree in business or related field is desirable

Benefits

• Hybrid working, plus a range of generous leave options.
• Reward and recognition programs at all levels.
• Dedicated learning and development platform.
• Opportunities for career growth from within.
• Commitment to Inclusion & Diversity with a range of initiatives.
• Opportunities to volunteer with community partners.
• Dollar match fundraising efforts for registered charities.

About the Company

• The Lottery Corporation powers Australia’s biggest lottery games and is one of the world’s top-performing lottery businesses.
• As the home of The Lott and Keno, we are building on decades of excitement and life-changing wins, bringing our games to every state and territory except WA.
• For more than a century, we have been creating positive impacts by delivering winning moments every day to our people, our customers, retailers, partners and our community.
• We are evolving into an entertainment company – more customer-obsessed, more agile and driven by real outcomes.
• At our core, we create winning moments – and we’re building the next chapter as the team behind Where Australia Comes to Play.

Equal Opportunity

• We’re committed to providing a safe, respectful and supportive work environment.
• We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you.
• We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate.
• We acknowledge the inextricable link First Peoples of Australia have with the land past and present.