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About the Role

The Information Governance Manager develops and implements the Firm's information governance strategy, policies, and best practices. This role collaborates with stakeholders to enhance information management, ensuring proper classification, access, protection, retention, and disposition of information. The manager also evaluates compliance with requirements and recommends improvements to strengthen governance, reduce risk, and maximize information asset value.

Responsibilities

Partners with the Associate Director of Records & Information Governance to develop, implement and manage the Firm's information governance strategy and program.
Advises on operational and compliance responsibilities related to the lifecycle management of client and administrative records.
Collaborates with Firm administration, practice groups, and technology teams to identify information governance requirements and support solution design and implementation.
Leads change management, training and communication initiatives to promote adoption of information governance policies, processes and technologies.
Serves as a champion for effective use of iManage and related information management technologies.
Provides guidance and consultative support to lawyers and administration professionals on information governance practices and information management solutions.
Partners with responsible departments to promote the effectiveness of information governance controls.
Identifies and assesses information governance risks in coordination with IT, OGC, and other stakeholders.
Recommends and promotes information governance requirements, processes, and best practices.
Advises stakeholders on relevant information governance requirements to comply with confidential information, ethical screens, and information access controls.
Partners with the Office of General Counsel and other stakeholders to support requirements associated with legal holds, investigations, and regulatory matters.
Tracks key performance indicators and prepare executive-level reporting for the Associate Director and firm leadership.
Performs other duties, as assigned.

Requirements

Bachelor’s degree in Information Management, Library Science, or related field.
Advanced degree or professional certifications (e.g., IGP, CIP, CRM, CIPP) are highly desirable.
A minimum of 8 years records management, information governance, compliance, security or related experience.
At least 2 – 3 years of supervisory or lead experience.
Alternatively, a combination of education and experience that demonstrates equivalent expertise.
A minimum of 3 years of hands-on experience delivering process, operational, technical improvements.
Hands-on experience with electronic records management systems (e.g., IRM) and document management platforms (e.g., iManage); or demonstrated ability to quickly learn and administer comparable technologies.
Background in professional services or legal environments strongly preferred.
Experience navigating complex information governance, compliance, and client requirements.
Proficient in technical writing and creation of policies, standards, procedures and guidelines.
Strong understanding of records management principles, operations, policies and compliance requirements.
Demonstrated ability to analyze complex situations, anticipate challenges, evaluate solutions and implement innovative, practical approaches.
Comfort with leveraging technology platforms to manage records, analyze data and support information governance objectives.
Strong understanding of data privacy and IT security control methodologies.
Strong aptitude for information technology to understand and effectively address evolving needs related to electronic records management.
Proven ability to develop, document and implement procedures that reinforce records management policies and guidelines.
Strong organizational and leadership skills.
Experience guiding cross-functional teams, managing projects through completion, and driving adoption of new tools and processes.
Exceptional written and verbal communication skills.
Ability to engage and build trust with attorneys, staff and stakeholders at all levels.
Ability to thrive in a dynamic environment, balancing multiple priorities with accuracy, adaptability and attention to detail.
Strong team player who also takes initiative and ownership of independent work.
Availability to work additional hours, as needed.

Skills

Information Management
Library Science
Records Management
Information Governance
Compliance
Security
Electronic Records Management Systems (e.g., IRM)
Document Management Platforms (e.g., iManage)
Technical Writing
Policy Development
Standards Development
Procedure Development
Guidelines Development
Data Privacy
IT Security Control Methodologies
Change Management
Training
Communication
Project Management
Leadership
Teamwork
Problem-Solving
Adaptability
Attention to Detail

Location

New York

Work Type

Hybrid

Experience Level

8+ years of experience
2-3 years of supervisory or lead experience

Education Level

Bachelor's degree in Information Management, Library Science, or related field
Advanced degree or professional certifications (e.g., IGP, CIP, CRM, CIPP) are highly desirable

Salary/Compensations

$140,000 to $165,000

Benefits

Paid time off
Medical
Dental
Vision care
401(k)
Substantial health club discounts

About the Company

The Firm helps to develop and implement the Firm's information governance strategy, policies, and best practices.