Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Automation Consultant Engineer – Storage (ACES) is a client-facing technical sales consultant and the solution design and workflow optimization expert within the Hamilton Storage commercial organization. This role translates complex laboratory and biobank workflows into elegant, right-sized Hamilton Storage solutions and builds the technical and business case that advances opportunities to close. This is a pre-sales and workflow-optimization role, not an implementation or service-delivery role.

Responsibilities

Conduct on-site and virtual workflow discovery sessions to map current-state laboratory and biobank processes.
Apply LEAN Six Sigma principles and structured process mapping to identify inefficiencies, risk points, and automation opportunities.
Facilitate solution-design workshops with customer stakeholders to define requirements and align on a recommended solution architecture.
Produce current- and future-state workflow maps and process diagrams using Visio, CAD, or equivalent tools.
Build customer-specific ROI and total-cost-of-ownership models in Excel.
Develop and deliver compelling, audience-tailored presentations to technical and executive stakeholders.
Partner with Storage Sales Managers as the dedicated technical resource across the pre-sales cycle.
Configure and present Hamilton Storage system options.
Lead product and system demonstrations at customer sites and the Hamilton Storage demo facility.
Respond to RFPs and RFIs with technically precise, differentiated content.
Maintain deep, current knowledge of the full Hamilton Storage portfolio.
Provide post-installation workflow optimization through consultative assessment and continuous-improvement recommendations.
Share customer-facing technical insights with Product Management.
Represent Hamilton Storage at trade shows, customer events, and technical seminars.
Support the development of demo environments.
Perform other duties as assigned.

Requirements

Experience in technical consulting, pre-sales engineering, or applications engineering role within laboratory automation, life sciences, or a related technical field.
Proficiency in workflow mapping and diagramming tools (Microsoft Visio, AutoCAD, or equivalent).
Advanced Microsoft Excel skills for building ROI and TCO models.
Excellent presentation skills, with the ability to translate complex customer problems into structured solutions.
Strong organizational and project-coordination skills to manage multiple concurrent customer engagements.
Strong written communication skills, with experience contributing to RFP responses and technical proposals.
Proficiency in Microsoft Office Suite.
Experience with HubSpot (the company CRM) or comparable CRM platforms.
Ability to work independently in a field-based environment while remaining highly collaborative and responsive to team needs.

Skills

LEAN Six Sigma
Visio
CAD
Microsoft Excel
Microsoft Office Suite
HubSpot CRM

Location

Franklin, Massachusetts, USA

Work Type

Field-based
Travel required (40-60%)

Experience Level

3+ years of experience in technical consulting, pre-sales engineering, applications engineering, or a comparable customer-facing technical role.

Education Level

Bachelor's degree required in Engineering, Life Sciences, Biochemistry, Biomedical Engineering, Computer Science, or a closely related technical field.
LEAN Six Sigma training or certification (Green Belt or higher preferred).
Candidates with equivalent documented process-improvement experience will be considered.

Salary/Compensations

$100,000 to $120,000 per annum

Benefits

Competitive Compensation
Excellent Benefit Package (medical, dental, vision, paid time off, disability insurance and much more)

About the Company

Hamilton Storage provides automation solutions to customers in life science and clinical research.
The company develops modular, scalable systems that automate sample storage, management, and processing.
Hamilton provides all the benefits of advanced automation without the complexity associated with installing, operating, and maintaining large-scale custom systems.
Acquired in 2007, Hamilton Storage is headquartered in Franklin, Massachusetts, USA with R&D facilities co-existing in both Franklin, MA and Bonaduz, Switzerland.
The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs.
Solid, stable company with a global presence and strong growth trajectory.

Equal Opportunity

Drug free workplace