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About the Role

Inspires and fosters accountability to drive success while upholding a Culture of FUN! Provides strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes.

Responsibilities

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
• Analyzes financial reports and develops action plans to grow revenue and control costs to meet or exceed annual budgets
• Oversees all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives
• Assures staffing levels and management coverage are appropriate to meet business needs and maximize the customer experience
• Delivers an unparalleled guest experience through the best combination of food, drinks, and games
• Maintains a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Requirements

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• Ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Skills

• Proven track record of successfully managing operations and meeting financial goals
• Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment
• Solid understanding of financial reports, budgeting, and forecasting
• Experience with cost control, inventory management, and profitability analysis
• Exceptional skills in delivering high-quality customer service and resolving issues effectively
• Ability to handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• Excellent verbal and written communication skills for interacting with staff, customers, and vendors
• Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry

Work Type

• full-time

Experience Level

• 5+ years

Salary/Compensations

• 102639 - 120751

Benefits

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
• Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

About the Company

• Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Equal Opportunity

• We are an equal opportunity employer and participate in E-Verify in states where required.