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About the Role

The Sales Support Specialist plays a critical role in supporting the Canadian sales organization by providing administrative, analytical, and operational support to ensure the successful execution of sales strategies and customer initiatives. This role acts as a key liaison between Sales, Customer Service, Supply Chain, Finance, Marketing, and Retail customers, helping drive operational excellence.

Responsibilities

• Provide day-to-day support to the sales team and Sales Leadership
• Prepare customer presentations, business reviews, sales reports, and internal communications
• Manage customer documentation, contracts, promotional agreements, and sales records
• Support customer onboarding, item listings, and new product launches
• Coordinate sales meetings, customer meetings, and internal planning sessions
• Assist with the setup, tracking, and reconciliation of customer promotions and trade spending
• Maintain pricing files and customer-specific pricing agreements
• Monitor promotional performance and support post-event analysis
• Ensure promotional documentation complies with internal approval processes
• Generate regular sales reports, dashboards, and performance metrics
• Analyze sales trends, market performance, and customer KPIs
• Support forecasting and demand planning initiatives

Requirements

• Bachelor's degree in Business Administration, Marketing, Supply Chain, or related experience preferred
• Equivalent combination of education and experience will be considered
• 2+ years of experience in Sales Support, Sales Administration, Customer Service, Sales Operations, or related roles
• Experience within Consumer Packaged Goods (CPG), Retail, Food & Beverage, or Consumer Health industries preferred
• Experience supporting major Canadian retailers (e.g., Loblaw, Sobeys, Metro, Walmart, Costco) is an asset
• Highly organized, detail-oriented, analytical, and thrives in a fast-paced Consumer Packaged Goods (CPG) environment
• Proficiency in Microsoft Suite with advanced Microsoft Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and data analysis
• Familiarity with CRM platforms and sales reporting tools
• Experience with syndicated data platforms (NielsenIQ, Circana) is an asset
• Knowledge of Power BI is preferred
• Optimism and resilience
• Bilingual: English/French is preferred

Skills

• Microsoft Excel
• PivotTables
• VLOOKUP/XLOOKUP
• Data analysis
• CRM platforms
• Sales reporting tools
• Syndicated data platforms
• NielsenIQ
• Circana
• Power BI

Location

• Canada

Work Type

• Full-time

Experience Level

• 2+ years of experience

Education Level

• Bachelor's degree

Salary/Compensations

• $70,000 CAD

Benefits

• Flexible vacation
• Great benefits
• Pet insurance
• Paid volunteer days off
• Free oatmilk

About the Company

• Oatly is the original oatmilk company that started in Sweden.
• Sustainability, health, and transparency are the core values that guide everything we do.
• We exist to help people live a healthier life without recklessly taxing the planet’s resources.
• We drive change through the power of oats and through a significant reduction in cow’s milk consumption.
• We are nimble and agile in how we work, and we’re grounded in a long company history dating way back to the last century.

Equal Opportunity

• Oatly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.