Responsibilities
- Actively take orders and conduct full food and beverage service
- Monitor guest dining experience
- Interact with guests, team members, and supervisors in a professional manner
- Anticipate and accommodate guest needs
- Maintain cleanliness of assigned stations and the venue
- Present menus, answer questions, and provide recommendations
- Inform guests of food and beverage specials and pricing
- Solicit allergy and dietary restriction information from guests
- Enter orders into the POS system and follow payment procedures
- Ensure delivery of food and beverage to guests
- Support co-workers and follow supervisor instructions
- Serve beverages in accordance with state regulations and alcohol awareness standards
- Comply with Department of Health and company sanitation standards
- Complete end-of-shift financial procedures
- Communicate guest needs to support staff, managers, and chefs
- Perform opening and closing duties including setting tables and stocking side-stations
- Report equipment or furniture damage to management
- Attend daily pre-service meetings and training sessions
- Maintain a positive and professional attitude
- Assist with additional tasks as assigned
Requirements
- Minimum 2 years of server experience or equivalent Tao Group Hospitality experience
- Minimum 2 years of food and beverage experience
- Comprehensive knowledge of classic cocktails
- Basic familiarity with wine varietals and classic regions
- Ability to write, read, and verbally communicate
- Ability to print legibly
- Ability to stand for extended periods
- Ability to move quickly
- Ability to push and lift up to 75 lbs
- Ability to work irregular shifts, evenings, weekends, and holidays
- Maintain a professional, neat, and well-groomed appearance
- Ability to maintain confidentiality
- Ability to handle a fast-paced and stressful environment
- Completion of Tao Group Hospitality in-venue dining room server training
Skills
- Fine dining service
- High-volume restaurant/nightclub/lounge operations
- POS system operation
- Alcohol awareness
- Team collaboration
- Customer service
Work Type
- Full-time
Experience Level
- Minimum 2 years of server experience
- Minimum 2 years of food and beverage experience
Benefits
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Employee Assistance Program
- Fertility & Family Forming Support and Resources
- Pet Insurance
- TAO Marketplace
- Employee Discounts
- Time off
About the Company
- Tao Group Hospitality
