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About the Role
Postbank Filialvertrieb AG advises 12.5 million customers nationwide on financial services and non-banking products, such as postal services. We focus on consultation and collegial exchange at eye level.
Responsibilities
- Independently advise customers on financial products based on their needs.
- Build sustainable customer relationships through personal conversations and phone contact.
- Take responsibility for customer support within your branch.
- Work closely and trustfully with your branch team.
- Organize your workday independently and be a competent contact person for customers regarding finances.
Requirements
- Sales talent with enjoyment in working with people from diverse backgrounds.
- Successful commercial training (ideally as a bank clerk) or several years of professional experience, preferably in customer service or sales.
- Career changers with enjoyment in dealing with people are welcome.
- High service competence and resilience in everyday work.
- Openness to rapidly changing conditions.
- High interest in financial topics and economic contexts.
Skills
- Customer service
- Sales
- Financial consulting
- Communication
Location
- Berlin
Work Type
- Full-time
- Part-time
- Hybrid work
Experience Level
- Entry-level
- Experienced
Education Level
- Commercial training
- Bank clerk training
Benefits
- Offers for advice in difficult life situations
- Offers for promoting mental health
- Offers for maintaining personal health
- Supportive professional environment
- Extensive check-up examinations
- Vaccination offers
- Advice on healthy living
- Support from pme Familienservice
- FitnessCenter Job
- Flexible working time models (e.g., part-time, job tandem, hybrid work)
- Extensive culture of diversity, equal opportunities, and participation
- Contribution plans for retirement provision
- Bank services for employees
- Company bicycle
- Deutschlandticket
About the Company
- Postbank Filialvertrieb AG advises 12.5 million customers nationwide on financial services and non-banking products, such as postal services.
- We strive for a culture in which we are empowered to excel together every day.
- This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
- Together we share and celebrate the successes of our people.
- Together we are Deutsche Bank Group.
Equal Opportunity
- We welcome applications from all people and promote a positive, fair and inclusive work environment.