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About the Role
Atlassian is seeking a Pre-Sales Solutions Engineer to act as a product expert during the sales cycle, solve customer business challenges with Atlassian products, and contribute to closing enterprise deals.
Responsibilities
- Partner with account teams and channel partners to understand customer needs and map them to Atlassian products and solutions.
- Identify opportunities for cross-product and solution expansion.
- Investigate and assess client pain points.
- Serve as a product expert in the pre-sales process, demonstrating the value and impact of Atlassian software.
- Maintain a broad understanding of Atlassian's product and solution offerings and articulate how they integrate.
- Lead value-based demonstrations, both standard and customized.
- Guide customers through technical needs in the sales process to secure buy-in.
- Build strong partnerships with sales counterparts to discuss opportunities, needs, and feedback.
- Track and document product feedback and competitive intelligence, advocating for internal development.
- Continuously learn and refine pre-sales knowledge, product offerings, and sales processes.
Requirements
- 2+ years of experience interacting with enterprise customers in a pre-sales capacity.
- Excellent communication and strong presentation skills for multi-level audiences.
- Agility to accomplish necessary tasks.
- Creative problem-solving skills to interpret complex business problems and devise solutions.
- Ability to collaborate with prospects, partners, and the sales team.
- Comfortable in both business and technical contexts.
- Openness to giving and receiving feedback.
- Tolerance for failure and a drive to succeed.
Skills
- Product expertise
- Sales cycle participation
- Customer problem-solving
- Enterprise deal closing
- Customer discovery
- Cross-product/solution selling
- Value-based demonstrations
- Technical guidance
- Partnership building
- Product feedback documentation
- Competitive intelligence analysis
- Continuous learning
Location
- Globally distributed
Work Type
- Full-time
Experience Level
- 2+ years
Benefits
- Health and wellbeing resources
- Paid volunteer days
About the Company
- Atlassian's mission is to unleash the potential of every team.
- Atlassian software products help teams globally across various types of work.
- Atlassian values the unique contributions of all employees and fosters an inclusive environment.
- Atlassian does not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Equal Opportunity
- All information will be kept confidential according to EEO guidelines.
- Atlassian does not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.