Senior Solutions Engineer (Pre-Sales Engineer) at Atlassian | GBR | Rezi

Senior Solutions Engineer (Pre-Sales Engineer) at Atlassian

Senior Solutions Engineer (Pre-Sales Engineer)

Atlassian · GBR

1 weeks ago

Senior Solutions Engineer (Pre-Sales Engineer)

Atlassian · GBR

8 days ago
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About the Role

Atlassian is seeking a Pre-Sales Solutions Engineer to act as a product expert during the sales cycle, solve customer business challenges with Atlassian products, and contribute to closing enterprise deals.

Responsibilities

  • Partner with account teams and channel partners to understand customer needs and map them to Atlassian products and solutions.
  • Identify opportunities for cross-product and solution expansion.
  • Investigate and assess client pain points.
  • Serve as a product expert in the pre-sales process, demonstrating the value and impact of Atlassian software.
  • Maintain a broad understanding of Atlassian's product and solution offerings and articulate how they integrate.
  • Lead value-based demonstrations, both standard and customized.
  • Guide customers through technical needs in the sales process to secure buy-in.
  • Build strong partnerships with sales counterparts to discuss opportunities, needs, and feedback.
  • Track and document product feedback and competitive intelligence, advocating for internal development.
  • Continuously learn and refine pre-sales knowledge, product offerings, and sales processes.

Requirements

  • 2+ years of experience interacting with enterprise customers in a pre-sales capacity.
  • Excellent communication and strong presentation skills for multi-level audiences.
  • Agility to accomplish necessary tasks.
  • Creative problem-solving skills to interpret complex business problems and devise solutions.
  • Ability to collaborate with prospects, partners, and the sales team.
  • Comfortable in both business and technical contexts.
  • Openness to giving and receiving feedback.
  • Tolerance for failure and a drive to succeed.

Skills

  • Product expertise
  • Sales cycle participation
  • Customer problem-solving
  • Enterprise deal closing
  • Customer discovery
  • Cross-product/solution selling
  • Value-based demonstrations
  • Technical guidance
  • Partnership building
  • Product feedback documentation
  • Competitive intelligence analysis
  • Continuous learning

Location

  • Globally distributed

Work Type

  • Full-time

Experience Level

  • 2+ years

Benefits

  • Health and wellbeing resources
  • Paid volunteer days

About the Company

  • Atlassian's mission is to unleash the potential of every team.
  • Atlassian software products help teams globally across various types of work.
  • Atlassian values the unique contributions of all employees and fosters an inclusive environment.
  • Atlassian does not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Equal Opportunity

  • All information will be kept confidential according to EEO guidelines.
  • Atlassian does not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.