Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The front desk clerk performs routine clerical, secretarial, and administrative work, including answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls.
• Receives the public and answers questions in person and by telephone.
• Responds to inquiries from employees, patients, and others, referring to the appropriate manager, co-worker, healthcare giver, or department when necessary.
• Operates office machines and computers to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types, and edits correspondence, reports, memoranda, and other material.
• Assists patients with the use of practice/clinic facilities or services.
• Adheres to all safety policies and procedures while supporting a culture of high quality and great customer service.
• Performs other duties as necessary or in the best interest of the organization.

Requirements

• One (1)+ year of retail or clinical front desk experience, preferred.
• Detail oriented, professional attitude, reliable.
• Management and organizational skills to support the leadership of this function.
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills.
• Interpersonal skills to support customer service, functional, and team mate support needs.
• Able to communicate effectively in English, both verbally and in writing.
• Mathematical and/or analytical ability for basic to intermediate problem solving.
• Basic to intermediate computer operation.
• General understanding of HIPAA guidelines.

Skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

Location

• Austin, TX 78748

Work Type

• Full Time

Experience Level

• 1+ year

Salary/Compensations

• $17.00 Hourly