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About the Role

As a Delivery Partner, you will forge business-to-business relationships with customers, communicate innovative solutions, and manage customer governance and financial prosperity of engagements. You will lead and support customers, represent Kyndryl activities, and contribute to Sector, Solution, and Community initiatives.

Responsibilities

• Lead and support customers, and represent Kyndryl activities within your specialized area of practice.
• Contribute to Sector, Solution, and Community initiatives, collaborating with like-minded professionals.
• Manage customer governance and financial prosperity of engagements.
• Integrate multiple service areas to represent a seamless customer solution.
• Manage and govern large business-to-business multi-year service contracts.
• Become a customer trusted advisor who can recognize business needs and follow through to revenue expanding wins.
• Manage a large contract P&L.

Requirements

• 10+ years of experience in leading a distributed & DWS service delivery client environment.
• Previous Delivery Partner experience required.
• Ability to team effectively across a large organization to bring together high performing cross functional teams to deliver services for customers.
• Required to be at client site 3+ days per week in downtown NY/NJ area of Manhattan and Jersey City.
• Demonstrated ability to represent a seamless customer solution by integrating multiple service areas.
• Demonstrated ability to manage and govern large business-to-business multi-year service contracts.
• Demonstrated ability to become a customer trusted advisor who can recognize business needs and follow through to revenue expanding wins.
• In-depth knowledge of business controls and cost accounting with ability to manage a large contract P&L.

Skills

• Growth mindset
• Customer-focused
• Open and borderless
• Business controls
• Cost accounting

Location

• NY/NJ area of Manhattan and Jersey City

Work Type

• Onsite (3+ days per week)

Experience Level

• 10+ years

Education Level

• Bachelor's degree
• Six Sigma certification
• PMP certification
• ITIL certification

Benefits

• State-of-the-art resources
• Access to Fortune 100 clients
• Employee learning programs
• Access to certifications (Microsoft, Google, Amazon, Skillsoft, etc.)
• Company-wide volunteering and giving platform
• Opportunities for professional development

About the Company

• Kyndryl designs, builds, manages and modernizes mission-critical technology systems.
• Kyndryl fosters an environment of innovation, collaboration, and growth.
• Kyndryl has a global footprint.
• Kyndryl cares about employee well-being.
• Kyndryl invests heavily in employee success.

Equal Opportunity

• Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are.
• We welcome people of all cultures, backgrounds, and experiences.
• Kyndryl Inclusion Networks create a workplace where all Kyndryls can find and provide support and advice.
• Kyndryl gives you the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.