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About the Role
Product Managers at U.S. Bank are customer-obsessed in driving product visioning, planning, and development to deliver on our human + digital product strategy and stay ahead of evolving economic, technological, and customer needs.
Responsibilities
- Identify, analyze, and interpret business data using various techniques to meet business needs and requirements.
- Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product/portfolio opportunities, and establish the product vision, charter, and roadmap.
- Define product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and break down work into actionable steps to facilitate product discovery, design, development, and delivery.
- Manage the end-to-end product lifecycle and drive the product roadmap leveraging OKRs.
- Create the product in conjunction with agile, experience design, technology, and risk partners to achieve business and customer outcomes.
- Understand and manage technical features, debt reduction, and modernization of technical products with expertise in the required technology.
- Responsible for strategic review preparation, maintaining roadmaps and progress reporting, coordinating cross-functional programmatic work, and benchmarking peers/developing research requests.
Requirements
- Product Management experience.
- 4+ years of experience with consumer deposit products, preferably checking accounts, including product strategy, customer journey optimization, roadmap development, performance management, competitive benchmarking, and cross-functional delivery.
- Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
- Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.
- Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.
- Knowledge of technical aspects of software products; ability to design, configure, and integrate technical aspects of software products.
- Knowledge of Agile ways of working, knowledge of processes, tools, and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
- Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Skills
- Product PnL
- Product strategy, vision, and planning
- Product discovery
- Product development
- Channel alignment and management
- Adoption
- Customer experience research, insight, and execution
- Agile ways of working
- Go to market and sales channels
- Performance measurement and optimization
- Marketing and analytics
- Customer centricity
- Experience with Deposit products and their key customer journeys, preferably Checking-related.
Location
- U.S. Bank
Work Type
- Full-time
Experience Level
- 4+ years of experience
Salary/Compensations
- $149,515.00 - $175,900.00
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- Pension
About the Company
- At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
- We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.
- A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.
- Try new things, learn new skills and discover what you excel at—all from Day One.
- U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
- The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
- U.S. Bank will consider qualified applicants with arrest or conviction records for employment.
- U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.
- U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).
- In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Equal Opportunity
- U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.