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About the Role

This role owns the site experience product, including systems, components, and lead capture experiences, accountable for driving key performance indicators. The ideal candidate treats a site as a product with customers and a scoreboard, is a self-starter, and thrives on finding and scaling high-performing experiences.

Responsibilities

• Own the site experience product, including reusable systems and components, and be accountable for the KPIs they drive.
• Own the lead capture experience, including its structure, behavior, placement, and performance.
• Experiment across sites to identify and scale winning patterns that improve results.
• Be accountable for KPIs tied to owned experiences and systems, and prioritize work to improve them.
• Define initiative objectives and success metrics before work begins, setting baselines and targets.
• Translate customer research and behavioral data into requirements for experience and conversion improvements.
• Build and evolve reusable systems and components for sites, balancing standardization with distinct site needs.
• Turn requirements into clear project overviews, epics, feature specs, and user stories for design and engineering.
• Maintain governance and documentation for system consistency, brand alignment, and design standards.
• Run systematic experimentation across sites to learn what performs and scale winners.
• Partner with other product managers to sequence work against shared capacity, balancing priorities.
• Prioritize work that lifts the most sites simultaneously.
• Treat internal users (editorial and brand teams) as primary users, focusing on their adoption and experience.
• Describe new capabilities to drive adoption and engagement across business units.
• Proactively monitor for friction and improvement opportunities, and maintain product documentation.
• Lead user acceptance testing for new capabilities before production.
• Coordinate technical implementation across shared engineering resources.
• Hold the big picture across many sites while focusing on the details.
• Create order from ambiguity by establishing processes, documentation, and systems.
• Own deliverables end-to-end, from requirements through launch to optimization.
• Operate with clear direction on the 'what' and 'why', using judgment for the 'how'.
• Spot and solve problems early, adapting quickly to shifting priorities.

Requirements

• 3+ years of product management experience with web products.
• Exceptional organizational skills with proven ability to manage diverse, parallel workstreams.
• Familiarity with CMS platforms, design systems, or lead capture systems.
• Comfort owning KPIs: defining them, setting baselines and targets, and making prioritization calls.
• Strong follow-through and a track record of completing projects.
• Comfort turning requirements into project overviews, epics, feature specs, and user stories.
• Experience running user acceptance testing with a high bar for quality.
• Data fluency: able to manipulate raw data, build reports, and use funnel analysis, A/B testing, and metric definition.
• Solid understanding of general engineering, UX, and UI considerations in web products.
• Excellent communication skills, with the ability to translate technical complexity into business value.
• Bias toward action: comfortable deciding with incomplete information.

Skills

• Product Management
• Web Products
• Organizational Skills
• CMS Platforms
• Design Systems
• Lead Capture Systems
• KPI Management
• Project Management
• User Acceptance Testing
• Data Analysis
• Funnel Analysis
• A/B Testing
• Metric Definition
• Engineering
• UX
• UI
• Communication
• Cross-functional Collaboration

Location

• Remote
• Salt Lake City, Utah (Hybrid)

Work Type

• Remote-First
• Hybrid

Experience Level

• 3+ years of product management experience

Benefits

• Low-cost, competitive health coverage with employer-paid counseling services.
• 401(k) matching after two months of employment.
• Employer-paid spending account for wellbeing expenses.
• Competitive time-off balances that accrue weekly.
• 2 weeks of paid parental leave during the first year, up to 9 weeks after one year.
• Generous paid holidays and additional flex holidays.
• Comprehensive life insurance, including coverage for dependents and spouses.
• Employee Resource Groups (ERGs).

About the Company

• Clearlink fosters growth and embraces opportunities, with a mission to strengthen its workforce to build brands that guide users and customers toward decisions that enhance their lives.
• Encourages employees to 'Act as an Owner' – to voice thoughts, share innovative ideas, and bring their whole selves to work.
• A forward-thinking and inclusive community where expertise, background, and unique perspectives are valued.
• Values: Create Community, Learn & Grow, Embrace Opportunity, Act Like An Owner, Respect Every Person.
• Awarded the 2022 Shatter List for breaking glass ceilings in technology.
• Received the 2023 Women’s Leadership Institute Award.

Equal Opportunity

• Committed to accessibility, encouraging the sharing of accommodation needs during the application or employment process.
• Dedicated to providing necessary support for success.