Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Account Manager helps manage security services and related operations for an assigned account, focusing on client service, problem resolution, service enhancement, new business development, operational effectiveness, and staff management.
Responsibilities
- Manage security services and related operations for an assigned account.
- Provide client service and problem resolution.
- Enhance and expand services.
- Engage in new business development.
- Ensure operational effectiveness.
- Prepare post orders.
- Manage staffing and scheduling.
- Oversee supervision and training.
- Serve as the key point of client contact to ensure high-quality customer service.
- Assist with onboarding and develop high-caliber staff.
- Fill in at lower levels when necessary while managing high-level responsibilities.
- Handle and prioritize multiple competing assignments and effectively manage deadlines.
- Maintain confidentiality of all information and data.
Requirements
- Must be at least 18 years of age.
- Possess a FL D Security license.
- Have a strong understanding of Security Operations in a management role.
- Experience in a client-facing and client services style position focused on multi-state operations is beneficial.
- Experience in business development and account growth is a plus.
- Be organized, self-disciplined, technologically savvy, compliant, and communicate timely and effectively at all levels.
Skills
- Client service
- Problem resolution
- Business development
- Operational effectiveness
- Staffing
- Scheduling
- Supervision
- Training
- Customer service
- Onboarding
- Communication
- Time management
- Confidentiality
Location
- Miami, FL
Work Type
- Full-time
Experience Level
- 3 years of responsible experience in the security industry and/or business management
- Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Education Level
- Associate’s Degree
Salary/Compensations
- $68,000.00 to $70,000.00
Benefits
- Medical Insurance
- Life insurance
- Dental
- Vision
- 10 Vacation Days Accrued
- 4 Floating Holidays
- 6 Sick Days
- 401K
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
- Access to earned wages prior to payday (restrictions and fees may apply)
About the Company
- Securitas provides security services to protect homes, workplaces, and communities, safeguarding clients' assets and people.
- Our core values are Integrity, Vigilance, and Helpfulness.
- We have a great team of over 370,000 employees.
- Securitas is an industry leader providing global and specialized services.
- The company was established in 1850 as Pinkerton and in 1934 as Securitas AB.
- Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
- Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
- Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables.
- Vigilance: A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
- Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Equal Opportunity
- EOE M/F/Vet/Disabilities