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About the Role

The Finance Manager's role is to secure each sale and ensure that every vehicle sold is delivered. This person must be motivated in customer service and extremely detail-oriented.

Responsibilities

• Protects gross profit by arranging financing so outside sources do not have an impact on selling margins.
• Establishes lender relations that tie the customer closer to the dealership.
• Generates additional income through the sales of credit insurance, vehicle service contracts, GAP coverage, and maintenance plans.
• Maintains control of all paperwork until it is ready to be turned into the general office.
• Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information.
• Converts cash deals to finance.
• Establishes and maintains good working relationships with several finance sources, including the manufacturer.
• Processes finance and lease deals accurately and fairly through financial sources to secure approval.
• Conducts business in an ethical and professional manner.
• Processes all federal, state, and dealer paperwork related to vehicle transaction.
• Understands and complies with federal, state, and local regulations that affect the new and used vehicle and finance departments.
• Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
• Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
• Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
• Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
• Manages the alternative finance source program to ensure that several sources are available.
• Seeks insurance companies for insurance paper.
• Maintains insurance files.
• Sets up and maintains a program that will ensure 100 percent turnover to the finance department.
• Provides sales force and sales managers with current information about finance and lease programs continually.
• Trains the sales staff regarding the benefits of financing, insurance and extended service programs.
• Works with sales managers to secure a reasonable profit from every sale.
• Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
• Responsible for ensuring all contracts get funded within a timely manner.
• Manage/review contracts in transit daily.
• Answer all customer phone calls related to cancellations, trade ins.
• Answer all calls from lenders regarding delayed funding, and answer all calls from accounting related to chargebacks and deal adjustments.
• Responsible for collecting, verifying, and receipting all down payments.
• Responsible for issuing, and keeping track of all new license plates and transfers.
• Responsible for all regulatory checks involving ofac, redflags, and fraud prevention.
• Ensures Collection of all finance and insurance fees.
• Attends managers meetings.
• Handles all rate quotations.
• Develops and monitors guidelines for working with Customers to ensure maximum customer Satisfaction.

Requirements

• Minimum 3 years as a full-time automotive finance manager.
• Highline experience is preferred, but not mandatory.
• Proven track record as a top performing finance manager.
• Prior experience and is familiar with CDK, dealertrack, CUDL, Darwin, and E-contracting.
• Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
• Maintains a professional appearance.
• Maintains a clean and professional work environment.
• Must have held a valid driver's license for at least 1 year.
• Must be at least 18 years of age to be considered.
• A successful Finance Manager needs the product knowledge, professionalism, and empathy that customers look for today.
• Communication is extremely important in a business department as it contributes to team-building with sales and the General Office.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

• Customer service
• Detail oriented
• Financing
• Lender relations
• Credit insurance sales
• Vehicle service contract sales
• GAP coverage sales
• Maintenance plan sales
• Paperwork management
• Customer signature acquisition
• Payoff and insurance information securing
• Cash deal conversion
• Finance source relationship management
• Lease deal processing
• Financial source utilization
• Ethical business conduct
• Professionalism
• Federal, state, and local regulation compliance
• Title management
• Lien information management
• Tax management
• State insurance license
• Continuing credit insurance education
• Customer explanation of service procedures and policies
• Alternative finance source program management
• Insurance file maintenance
• Finance and lease program information dissemination
• Sales staff training
• Profit maximization
• Finance forecasting
• Contract funding
• Contract review
• Customer phone call handling
• Lender call handling
• Accounting call handling
• Down payment collection, verification, and receipting
• License plate and transfer management
• OFAC checks
• Red flag checks
• Fraud prevention
• Finance and insurance fee collection
• Rate quotation
• Customer guideline development and monitoring
• Product knowledge
• Empathy
• Communication
• Team-building

Location

• Austin, TX 78752

Work Type

• Full Time
• Onsite

Experience Level

• Minimum 3 years as a full-time automotive finance manager
• Highline experience preferred
• Top performing finance manager track record

Salary/Compensations

• Commission based

Benefits

• Employer Paid Dental Insurance
• Employer Paid Life Insurance
• Employer Paid Medical Insurance
• Employer Paid Health Savings Account Contribution
• Employer Paid Wellness Clinic
• Employer Paid Flu Vaccinations Every Fall
• Employer Percentage Matching for 401k
• Employer Paid Parental Leave
• 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
• 5 Paid Time Off Vacation Days/Year (60 days - 1 year)
• 14 Paid Time Off Vacation Days/Year (1 year - 3 years)
• 19 Paid Time Off Vacation Days/Year (3 - 7 years)
• 24 Paid Time Off Vacation Days/Year (7+ years)
• Annual Christmas Bonus Based on Tenure
• Annual Christmas Party
• Annual Employee Appreciation Dinner
• Employee Vehicle Purchase Program
• Employee Discounts on Collision Repair, Parts, and Service
• Bi-Weekly Pay Periods, Paid on Fridays
• Holidays: Thanksgiving, Christmas & New Years
• Employer Paid Lunches Every Saturday
• Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
• Access to In-House Insurance Agency
• Access to In-House Marketing Agency
• Voluntary Life Term and Whole Insurance
• Voluntary AFLAC Supplemental Coverages
• Voluntary Vision plan
• Pet Insurance
• Legal Shield
• $200 Donation to Charity of Your Choice with Approval

About the Company

• CAG is proud to be an equal opportunity employer.
• We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
• As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed.
• We encourage all interested candidates to submit an application.
• Core Values: Transformational Not Transactional - Be Transformational We do what we say we're going to do We encourage and support each other We're committed to continuous growth
• The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
• We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
• CAG is committed to compliance with the American Disabilities Act.

Equal Opportunity

• CAG is proud to be an equal opportunity employer.
• We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
• The Continental Automotive Group is an equal opportunity employer and a drug free workplace.