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About the Role

The REACH Project is seeking a community-facing outreach staff member to provide housing and healthcare support to chronically unhoused populations. This grant-funded role focuses on facilitating access to leasing services, wraparound care, and social services while promoting health equity.

Responsibilities

• Provide on-site housing case management and outreach support
• Facilitate referrals for case management and arrear payments
• Manage annual renewal of Department of Social Services benefits and Section 8 vouchers
• Provide culturally appropriate health education, assessment, and advocacy
• Establish and maintain positive relationships with community individuals and housing authority staff
• Collaborate with a multidisciplinary team to address social determinants of health
• Obtain CRPA certification within the first six months of employment
• Facilitate patient access to support systems and transportation assistance
• Develop and manage support groups
• Conduct behavioral health screenings under supervision
• Participate in multidisciplinary team meetings and patient care huddles
• Maintain accurate and timely outreach activity notes

Requirements

• High school diploma or equivalent
• Minimum of two years of experience in human services preferred
• Experience navigating local medical and social support systems
• Lived experience preferred
• Commitment to harm reduction, health equity, diversity, and inclusion

Skills

• Exceptional communication skills
• Knowledge of community human services and healthcare resources
• Strong organizational and interpersonal skills
• Ability to work independently and exercise creativity
• Attention to detail
• Ability to manage multiple simultaneous responsibilities
• Ability to maintain confidentiality of medical, financial, and legal information
• Professional conflict resolution

Location

• Ithaca, NY 14850

Work Type

• Full-time
• On-site

Experience Level

• Minimum of two years of experience in human services preferred

Education Level

• High school diploma or equivalent

Salary/Compensations

• $25.82 - $27.00 Hourly

Benefits

• Benefits eligible

About the Company

• The REACH Project is dedicated to health equity and serving the community through outreach and case management.

Equal Opportunity

• REACH is committed to hiring and developing well-qualified staff who reflect the racial, ethnic, social, and cultural diversity of the people we serve.