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About the Role

The Case Manager role is critical to the LEAD project in providing client engagement and intensive case management services to individuals suspected of low-level drug offenses and other misdemeanors. The Case Manager will provide direct services to a caseload of approximately 25 individuals.

Responsibilities

• Provide Outreach and Intensive Case Management services for assigned clients.
• In collaboration with clients, develop, implement, evaluate, and update Individualized service plans and/or recovery plans.
• Engage participants on the street and at social service provider facilities to establish a working relationship and offer services.
• Assess participants for severity of health, behavioral and/or drug user health needs including housing, nutrition, clothing, safety, and security.
• Assist participants in gaining awareness and access to support services and funding programs.
• Work with individuals to utilize public transportation independently and accompany participants to medical appointments.
• Assist participants in finding housing and maintaining occupancy.
• Provide non-clinical crisis support after hospitalization, incarceration, and other occurrences that might cause distress.
• Educate, engage, and refer individuals with substance use disorder and/or co-occurring mental health diagnoses about recovery modes, formal recovery supports, and treatment options.
• Develop and maintain collaborative relationships with LEAD partners including Ithaca Police Department, Tompkins County Sheriff, city, and prosecutors’ offices.
• Provide advocacy and support for participants within the criminal justice system including court appearances and written communication.
• Develop and maintain accessible participant files and timely documentation.
• Other duties as assigned by REACH supervisor.

Requirements

• High school diploma or equivalent required.
• Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm reduction model of care.
• Possession of a valid New York State Motor Vehicle Operator’s License.
• Local travel on behalf of the agency is a job requirement.

Location

• Ithaca, NY 14850

Work Type

• Full-time

Education Level

• High school diploma or equivalent

Salary/Compensations

• $24.82 - $26.00 Hourly

Benefits

• Benefits eligible position

About the Company

• REACH provides low-threshold, harm reduction-oriented primary care in a multi-disciplinary, integrated practice to further the REACH Mission of ensuring health equity to all who typically face stigma in the current healthcare system.
• LEAD is a collaboration involving local police, prosecutors, public defenders, corrections officers, and social service providers, designed to divert individuals arrested or suspected of low-level drug offenses and/or other misdemeanors into social services rather than the criminal justice system.
• The LEAD team is passionate about creating a welcoming, hospitable environment while providing quality services in a client/patient-centered manner.
• We value diversity as part of our commitment to social justice, and appreciate hard work, creativity, and enthusiasm.

Equal Opportunity

• REACH is dedicated to health equity, we are committed to hiring and developing well-qualified staff who reflect the racial, ethnic, social, and cultural diversity of the people we wish to serve.
• People of color, LGBTQ people, and people with disabilities are particularly encouraged to apply.