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About the Role
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position where you will work with a team to perform functions prior to store opening.
Responsibilities
- Provide customer service by assisting customers with questions and requests.
- Execute pricing and signing changes on merchandise.
- Replenish and restock merchandise on the sales floor.
- Receive and unload merchandise, preparing it in the backroom.
- Maintain backroom standards for safety, cleanliness, and organization.
- Contribute to omnichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
- Execute merchandise placement strategies with efficiency and detail.
- Participate in a learning environment, absorbing new information on merchandise, shrink, safety, productivity, and business processes.
Requirements
- 1-2 years retail experience.
Skills
- Customer Service
- Merchandising
- Teamwork
- Problem Solving
- Decision Making
- Efficiency
- Effectiveness
- Communication
- Accountability
- Urgency
Location
- In-store
Work Type
- Full-time
- Early morning
Experience Level
- Entry Level
Salary/Compensations
- USD $13.00/Hr - USD $16.25/Hr
Benefits
- Medical/dental/vision insurance
- Term life insurance
- Paid vacation/holidays
- 401(k) with Company match
- Associate discount on JCPenney merchandise
- Additional compensation for working on designated holidays
About the Company
- JCPenney is a shopping destination for diverse, working American families, with inclusivity at its core.
- The Company's product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value.
- JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands.
- Provides personal services including salon, portrait, and optical.
- The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico.
- In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Equal Opportunity
- At this time, JCPenney does not anticipate closing this job opportunity.