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About the Role

The Enterprise Chief Controls Office (ECCO) is seeking an Associate Director of Operational Resilience & BCM Strategy to support the development and execution of RBC's multi-year operational resilience and BCM strategic program. This role involves working closely with senior leadership to drive enterprise-wide maturity progression, establish strategic milestones, and embed industry best practices. You will collaborate across business platforms and functions to align strategic priorities, research emerging resilience trends, and support stakeholder engagement. This is an opportunity to shape RBC's long-term resilience strategy while developing expertise in enterprise transformation and strategic program management.

Responsibilities

Support development and execution of the multi-year operational resilience and BCM strategic program roadmap across enterprise platforms
Assist in establishing program governance structures, milestones, and maturity models aligned with regulatory and business objectives
Track and report on program progress and maturity progression across assigned platforms and business units
Research and evaluate emerging industry best practices in operational resilience and BCM
Support participation in industry platforms and professional organizations to inform program enhancements
Collaborate with platforms, business functions, and Operational Resilience & BCM teams to support strategic program execution and stakeholder alignment
Support communication of resilience strategy, maturity progression, and program outcomes to senior management and key stakeholders
Identify and recommend strategic adjustments to address emerging operational risks and evolving business priorities

Requirements

10-12 years of experience in Operational Resilience, Business Continuity Management, or Non-Financial Risk within large, complex financial institutions, with demonstrated experience supporting transformation and strategic uplift initiatives
Proven capability in designing and implementing enterprise-wide resilience and BCM frameworks, including strategic roadmaps, maturity models, and transformation programs
Demonstrated experience researching and evaluating industry best practices and translating external benchmarks into organizational strategy
Strong understanding of global regulatory requirements related to BCM, Operational Resilience, disaster recovery, and incident management
Excellent written and verbal communication skills with the ability to articulate strategic concepts to senior management and cross-functional partners
Strong analytical skills with experience tracking metrics, measuring maturity progression, and reporting on strategic program outcomes
Experience establishing enterprise monitoring, reporting, and metrics frameworks for BCM outcomes and compliance
Proven ability to work effectively with cross-functional and cross-platform teams on BCM initiatives
Familiarity with BCM tools, platforms, and technology solutions that enhance execution and reporting

Skills

Business Process Design
Decision Making
Financial Risk Management (FRM)
Operational Risks
Risk Control
Risk Management
Teamwork

Location

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO
Toronto
Canada

Work Type

Full time

Experience Level

10-12 years

Education Level

MBA
FRM
CFA
CBCI
DRI International

Benefits

A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation
Leaders who support your development through coaching and mentoring opportunities
The ability to make a lasting impact and drive organizational resilience across one of Canada's leading financial institutions
Work in a dynamic, collaborative, and high-performing team within the Enterprise Chief Controls Office
Opportunities to influence strategic decisions at the enterprise level
Flexible work/life balance options and a progressive, inclusive workplace culture

About the Company

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.