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About the Role
OpenAI is seeking a Transportation Program Analyst to support our dynamic and growing transportation ecosystem. This role focuses on managing backend platforms, ensuring data integrity, supporting compliance, and enhancing the commuting experience for employees.
Responsibilities
- Provide operational support across transportation and mobility systems, ensuring day-to-day functionality, accuracy, and alignment with program policies.
- Generate recurring ridership, parking, and usage reports.
- Monitor and triage inquiries submitted through internal support channels, escalating as needed.
- Support documentation of operational workflows and partner playbooks.
- Collaborate with field leads and workplace teams to ensure systems are functioning correctly.
Requirements
- 2+ years of experience in operations, systems management, or mobility services.
- Familiarity with enterprise platforms.
- Intermediate Excel skills (Pivot Tables, VLOOKUP, simple modeling).
- Excellent organizational and documentation skills.
- Quick learner with high discretion, able to handle sensitive operational issues with professionalism and limited supervision.
Skills
- Excel
- Pivot Tables
- VLOOKUP
- Simple modeling
- Organizational skills
- Documentation skills
- Discretion
- Professionalism
- Supervision
Experience Level
- 2+ years