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About the Role

The ideal candidate is passionate about fashion and styling, with the ability to cultivate and grow a customer following both digitally and in-store. This role involves setting and achieving sales goals, building customer relationships, and providing excellent service.

Responsibilities

• Set and achieve sales goals for in-store and digital selling using selling tools.
• Build lasting relationships with customers.
• Provide excellent customer service on their terms.
• Offer honest and confident feedback to customers about style and fit.
• Seek fashion and product knowledge to build expertise.
• Collaborate with the team to maintain department readiness, including order fulfillment, stocking, re-merchandising, price markdowns, and light cleaning.
• Grow customer relationships by opening new Nordstrom Rewards program accounts.
• Be flexible to occasionally perform duties in a department other than the one hired into.

Requirements

• Excellent communication and people skills.
• Self-motivated, goal-oriented focus.
• Strong interest in using networking and technology to achieve sales goals.
• Ability to excel in a team environment.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Organization and follow-through.
• Ability to work a flexible schedule based on business needs.
• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Skills

• Fashion and styling
• Digital selling
• Customer relationship building
• Sales
• Networking
• Technology utilization

Work Type

• Full-time

Salary/Compensations

• Apparel, shoes, and accessories sales commission typically ranges from 3% to 14.5%.
• Beauty and Men’s Fragrance sales commission typically is 3%.

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• 401k
• Holidays

About the Company

• Nordstrom is a company that values its employees and offers a variety of benefits to support them and their families.

Equal Opportunity

• For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
• Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.