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About the Role
Universal Music Canada is seeking a Director, People, Inclusion & Culture to partner with the Leadership Team in driving the business's people and organizational strategy. This role manages day-to-day PIC activities, including advising on policies, staffing, compensation, employee relations, culture, development, and organizational change management.
Responsibilities
- Build and maintain collaborative relationships to deliver value-added services and implement new initiatives.
- Influence and coach leaders, managers, and employees on people-related decisions and management.
- Assess PIC service needs and develop strategies to address them.
- Address employee relations matters in partnership with PIC leadership.
- Manage process-driven workload and transactional PIC responsibilities.
- Facilitate employee onboarding and offboarding, including conducting exit interviews.
- Partner with the PIC team on talent assessment, organizational design, learning and development, and culture initiatives.
- Support Equity, Diversity & Inclusion, employee wellbeing, and initiatives fostering a positive employee experience.
- Support the rollout of PIC and company-wide programs.
- Manage department administration, processes, records, and employee files.
- Maintain current knowledge of industry trends, legislation, and best practices.
- Serve as a member of the Joint Health & Safety Committee.
- Identify opportunities for process improvement and automation across PIC and Payroll.
- Use approved AI technologies to enhance productivity and support business objectives.
- Oversee the payroll function.
- Conduct research, data analysis, and implementation of programs, reports, and projects.
Requirements
- 10+ years of progressive Human Resources Business Partner experience.
- Comprehensive experience across core Human Resources disciplines.
- Experience practicing HR within a creative industry is an asset.
- Experience leading change management and process improvement initiatives.
- Experience using AI tools to design, structure, and improve organizational frameworks.
- Strategic thinker with the ability to translate business objectives into actionable people strategies.
- Consultative and influential leader with a proven ability to build trusted relationships.
- Demonstrated leadership capability, including coaching leaders and managing people.
- Passion for cultivating high-performing teams and a culture of excellence.
- Strong analytical, critical thinking, problem-solving, and project management skills.
- Excellent written, verbal, and interpersonal communication skills.
- Exceptional organizational, planning, and time management skills.
- Demonstrated initiative with a continuous improvement mindset.
- Highly adaptable, entrepreneurial, and comfortable working in a dynamic environment.
- Strong attention to detail and accuracy.
- Ability to work independently while collaborating effectively.
- High level of professionalism, discretion, integrity, and confidentiality.
- Positive, energetic, resilient, and action-oriented with a growth mindset.
- Strong knowledge of Canadian employment legislation.
- Experience with Workday, Lattice, and ADP Workforce Now is an asset.
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint); Visio and Adobe are assets.
Skills
- Talent Acquisition
- Employee Relations
- Performance Management
- Organizational Design
- Leadership Development
- Change Management
- Workforce Planning
- Talent Management/Succession Planning
- AI Tools for Organizational Frameworks
- Strategic Thinking
- Consultative Leadership
- Relationship Building
- Decision Making
- Coaching Leaders
- People Management
- Conflict Resolution
- Analytical Skills
- Critical Thinking
- Problem-Solving
- Project Management
- Written Communication
- Verbal Communication
- Interpersonal Communication
- Organization
- Planning
- Time Management
- Continuous Improvement
- Adaptability
- Attention to Detail
- Collaboration
- Professionalism
- Discretion
- Integrity
- Confidentiality
- Growth Mindset
- Canadian Employment Legislation
- Workday
- Lattice
- ADP Workforce Now
- Microsoft Office Suite
- Visio
- Adobe
Location
- Liberty Village, Toronto
- Virtual
Work Type
- Four days a week in office
- One day virtual
Experience Level
- 10+ years of progressive Human Resources Business Partner experience
Education Level
- Degree in Human Resources or equivalent post-secondary diploma/certificate
- CHRP designation is an asset
- Joint Health & Safety Committee (JHSC) certification is an asset
Salary/Compensations
- $120,000 - $130,000
Benefits
- Competitive Compensation Package
- Wellness Program
- Health & Dental Benefits
- Pension Plan
- Savings Plan with company matching
- 2-week paid Winter Break
- Summer Fridays
- Employee Ticket Box
About the Company
- Universal Music Canada is Canada’s leading music company, engaged in recorded music, music publishing, merchandising, and audiovisual content.
- Home to the most comprehensive catalogue of recordings and songs across every musical genre, UMC is committed to artistry, innovation and entrepreneurship in broadening opportunities for our artists on both the domestic and world stages as well as creating new experiences for fans.
- Universal Music Canada is part of Universal Music Group, the world leader in music-based entertainment.
Equal Opportunity
- Universal Music Canada is committed to equity, diversity, and inclusion, and strongly welcomes and encourages applications from Indigenous Peoples, people of colour, women, persons with disabilities, people who are 2SLGBTQIA+, and people from other diverse communities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.