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About the Role

Wells Fargo is seeking a Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. This role involves soliciting residential mortgages, producing high-quality loans, and building relationships with various sources to generate business.

Responsibilities

• Participate in soliciting residential mortgages from various sources
• Produce high quality loans which are compliant and provide excellent customer service
• Build relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
• Stay informed of mortgage industry trends and developments in the assigned market
• Present recommendations for producing loans and exercise some independent judgment
• Understand real estate appraisals, title reports, and real estate transactions
• Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in
• Analyze and offer mortgage loan products based on client needs
• Review and analyze low to moderately complex financial and credit data
• Match customer needs with an appropriate loan program and level of risk
• Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
• Maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
• Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements

Requirements

• 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Must meet Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies
• The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards
• A current credit report will be used to assess your financial responsibility and credit fitness
• Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• Third-Party recordings are prohibited unless authorized by Wells Fargo
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Skills

• Basic Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of sales prospecting and generating referrals
• Bilingual speaking proficiency in Chinese/English
• Bilingual speaking proficiency in Spanish/English

Location

• Remote

Work Type

• Full-time

Experience Level

• 2+ years

Education Level

• Degree
• Certification

Salary/Compensations

• Hourly base pay rate that meets or exceeds applicable minimum wage requirements, with the opportunity to earn additional commission.

Benefits

• Training offerings

About the Company

• Wells Fargo is an equal opportunity employer.
• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
• They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
• There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
• Wells Fargo maintains a drug free workplace.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
• Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
• Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
• To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.