About the Role
Morgan Properties is seeking an Assistant Community Manager to create memorable resident experiences and support smooth community operations, often across multiple sites. This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook.
Responsibilities
- Serve as the primary point of contact for residents and visitors.
- Address resident needs with empathy and professionalism.
- Conduct community tours for walk-ins and scheduled appointments.
- Facilitate seamless move-in and move-out processes.
- Escalate resident concerns to leadership as necessary.
- Inspect homes prior to move-in to ensure quality standards.
- Identify and report maintenance or curb appeal issues during property walks.
- Assist in the planning and execution of resident events.
- Ensure adherence to safety standards and community policies.
- Maintain accurate and up-to-date resident records.
- Support the preparation of community reports.
- Perform assigned day-to-day administrative tasks.
Requirements
- Possess 2+ years of experience in customer service or a related field.
- Demonstrate excellent communication and interpersonal skills.
- Exhibit strong problem-solving abilities and organizational skills in a fast-paced environment.
- Hold a valid driver's license.
- Be willing to drive between communities as needed.
Skills
- Customer Service
- Communication
- Interpersonal Skills
- Problem-Solving
- Organization
- Attention to Detail
Location
- Multiple Sites
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $22.00-$25.00/ hour
Benefits
- 20% Apartment Rental Discount
- $300 Morgan Essentials – paid quarterly
- Renewal Commissions
- Education/Tuition Reimbursement
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- AD&D Insurance
- 401(k) Retirement Plan with Company Match
- Generous Paid Time Off
- 10 Holidays per Year
- Sick Leave
About the Company
- Morgan Properties is a national real estate investment and management company established in 1985.
- Headquartered in Conshohocken, Pennsylvania, the company is led by Jonathan and Jason Morgan.
- Morgan Properties owns and manages over 400 apartment communities with more than 110,000 units across 22 states.
- It is among the top three largest multifamily owners nationally and the largest in Pennsylvania, Maryland, and New York.
- With over 2,600 employees, the company is known for its quick decision-making, strong capital relationships, and operational expertise.
