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About the Role
You will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests.
Responsibilities
- Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service
- Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests
- Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and notes preferences. Demonstrate knowledge of specialized diets
- Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated
- Promptly address complaints or issues, relay relevant information or complaints directly to supervisor
- Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards
- Work with staff of other departments to perform job duties during special events and functions
Requirements
- Previous experience in the food services industry
- Must have a valid Food Handler Certificate or provincial equivalent
- Exceptional communications skills and ability to get along well with others
- Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift
Skills
- Communication skills
- Teamwork