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About the Role

The Family Support Specialist (FSS) provides strength-based supportive services for children and families, initiating and maintaining regular contact primarily in their homes. The role focuses on building trusting relationships, providing health education, strengthening parent-child relationships, and assisting families with health and human services appointments, employment, and education goals.

Responsibilities

• Understanding and supporting the agency’s mission & treatment philosophy
• Demonstrates sensitivity to cultural background of children, families and co-workers
• Participates in virtual and in person trainings and meetings
• Works effectively to provide support and ensure healthy growth and development of families
• Offers referrals and information according to the needs of families
• Effectively manages a caseload of up to 25-30 families
• Conducts home visits according to the frequency of contact for families
• Ensures activities are family appropriate and reflective of the developmental level of the child by incorporating curriculum
• Meets weekly with assigned supervisor to address concerns and explore ways to best support families
• Safely manages all aspects of job responsibilities and maintains a safe, hazard free work space
• Performs duties of a mandated reporter by reporting any suspicion of child abuse or neglect
• Informs Supervisor of potentially unsafe home environments when visiting families
• Completes all paperwork and case record forms in a clear, accurate and timely fashion
• Works effectively with other staff and community partners
• Participation and planning of outreach events in the community
• Assists, when appropriate in the orientation of new staff
• Supports overall strategic plan of the organization
• Adheres to organization's core values and commitments

Requirements

• High School Diploma/GED required
• Direct work experience with children and families in a community setting
• An ability to establish trusting relationships
• Willing to engage in building reflective capacity (e.g., Introspection)
• Strong oral and written communication skills
• Knowledge of basic computer systems
• Punctual and regular attendance as scheduled
• Safe and successful performance of job tasks
• Ability to access and utilize ADP app on smartphone or other device for access to agency programs

Skills

• Sensitivity to cultural background
• Oral and written communication skills
• Basic computer systems knowledge
• English and Spanish proficiency
• Ability to be empathetic/humble

Location

• Yonkers / Mt. Vernon and Westchester county

Work Type

• Full-time
• Flexible hours
• Some evenings and/or weekends

Experience Level

• Direct work experience with children and families

Education Level

• High School Diploma/GED
• College degree preferred
• Infant mental health endorsement preferred

About the Company

• Andrus is an equal opportunity employer.

Equal Opportunity

• Andrus is an equal opportunity employer.