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About the Role
The Treatment Coordinator serves as the primary point of contact for patients and families, facilitating admissions, transitions, and administrative support to ensure a positive patient experience.
Responsibilities
- Send welcome information to patients and families
- Identify referrals and coordinate with treatment teams to secure services
- Coordinate patient discharges and transfers to other facilities
- Manage patient admissions in medical records systems
- Register patients in the portal and prepare admission documentation
- Greet and assist facility visitors
- Manage confidentiality statements and vendor access
- Answer and direct incoming phone calls
- Maintain patient binders and discharge packets
- Schedule meeting spaces and manage facility common areas
- Oversee incoming and outgoing mail and packages
- Coordinate patient transportation
- Submit daily attendance and census reports
- Coordinate outside medical appointments for patients
Requirements
- High school diploma or GED
- Ability to work Monday through Friday, 7:30am-4:00pm
Skills
- Administrative support
- Patient coordination
- Communication
- Record keeping
Work Type
- Full-time
Education Level
- High school diploma or GED
- Bachelor’s degree in healthcare, business, or related field (preferred)
Benefits
- Competitive compensation
- Comprehensive medical, dental, and vision coverage
- Generous Paid Time Off
- Parental Leave
- Retirement benefits
- Tuition reimbursement
About the Company
- Leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions
- Founded in 2008 by psychiatrists and psychologists
- Supports more than 6,000 patients annually
- Operates multiple locations nationwide with virtual programming