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About the Role

The Senior IT Engineer manages and supports Resonetics’ Microsoft-based hybrid infrastructure, ensuring reliable, secure, and high-performing systems across corporate and manufacturing environments. This role takes ownership of core infrastructure operations and plays a key role in cross-site infrastructure integrations, security enhancements, and overall operational excellence.

Responsibilities

• Support and maintain enterprise infrastructure, identity, collaboration, cloud, and telecommunications platforms.
• Perform server provisioning, patching, upgrades, and endpoint management activities.
• Troubleshoot network connectivity, system performance, and storage issues to ensure reliability and uptime.
• Administer and maintain virtualization, networking (LAN/WAN/VPN), and storage environments.
• Contribute to larger infrastructure projects and lead small to mid-size initiatives, including infrastructure modernization, cloud migration, and M&A integration activities.
• Implement and maintain monitoring, patching, and configuration management tools.
• Provide Tier 2/3 support for infrastructure and identity-related incidents across multiple sites.
• Manage and maintain backup, recovery, and disaster recovery processes and documentation.
• Collaborate with Security and Operations teams to maintain secure and compliant IT/OT environments, including network segmentation and system hardening.
• Partner with other engineers and vendors during site integrations, contributing to migration planning and validation testing.
• Develop accurate technical documentation, system diagrams, and standard operating procedures to support operational continuity.
• Ensure knowledge sharing and documentation standards are maintained to ensure continuity across global IT operations.
• Contribute to infrastructure automation and operational efficiency initiatives.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent)
• 5+ years of experience managing enterprise-scale Microsoft infrastructure across multiple sites or business units.
• Demonstrated success managing enterprise infrastructure, cloud, identity, and collaboration platforms.
• Experience independently leading small to mid-size infrastructure initiatives such as cloud migrations, endpoint management deployments, or M&A integrations.
• Proficiency administering enterprise infrastructure, cloud, identity, and collaboration technologies.
• Working knowledge of virtualization, networking (LAN/WAN/VPN), and backup/recovery solutions.
• Experience with endpoint management and patch management tools.
• Strong troubleshooting and analytical skills for diagnosing complex infrastructure and identity issues.
• Familiarity with automation and scripting technologies.
• Understanding of cybersecurity and compliance practices, including system hardening and access control management.
• Strong collaboration and communication skills with cross-functional IT, Security, and Operations teams.
• Ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Proven ability to work independently, prioritize multiple tasks, and deliver high-quality results in a fast-paced environment.
• Candidates must already be legally authorized to work in the United States without the need for sponsorship now or in the future.

Skills

• Microsoft-based hybrid infrastructure
• Enterprise infrastructure
• Identity management
• Collaboration platforms
• Cloud platforms
• Telecommunications platforms
• Server provisioning
• Patching
• Endpoint management
• Network connectivity troubleshooting
• System performance troubleshooting
• Storage troubleshooting
• Virtualization
• Networking (LAN/WAN/VPN)
• Storage environments
• Infrastructure modernization
• Cloud migration
• M&A integration
• Monitoring tools
• Configuration management tools
• Tier 2/3 support
• Backup and recovery
• Disaster recovery
• IT/OT environments
• Network segmentation
• System hardening
• Site integrations
• Technical documentation
• System diagrams
• Standard operating procedures
• Knowledge sharing
• Infrastructure automation
• Operational efficiency
• Scripting technologies
• Cybersecurity
• Compliance practices
• Access control management

Location

• Fridley, MN

Work Type

• Full-time

Experience Level

• Senior
• 5+ years of experience

Education Level

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent)

Salary/Compensations

• $78,000.00–$124,000.00

Benefits

• Group health & welfare benefits: Options for Medical, Dental and Vision insurance, Health Savings Account (requires participation in eligible medical plan), and Flexible Spending Accounts.
• Company-paid benefits: Employee Life Insurance & Accidental Death & Dismemberment (AD&D), Long Term Disability (LTD), Kavira (requires participation in medical plan).
• Voluntary, employee-paid benefits: Employee Supplemental Life & AD&D, Spouse and Dependent Life & AD&D, Short Term Disability (STD), Accident, Critical Illness, and Hospital Indemnity, Employee Assistance Program.
• Flexible Time Off Program
• Paid Parental Leave
• Paid Holidays
• Resolution Medical annual incentive program
• 401(k) Plan: Company-provided Safe Harbor Contribution of 3% of eligible earnings.

About the Company

• Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry.
• With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture.
• Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger.
• This role supports the Resolution Medical team, a newly acquired business who is the nation’s largest full medical device development company with full manufacturing services based in Fridley, MN.