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About the Role

The Lead Specialist – Maintenance independently manages all planned and unplanned maintenance activities at service stations and convenience stores within a defined geography using third-party contractors and vendors. This role is responsible for all on-site maintenance, including forecourt and backcourt facilities, managing expenses, capital budgets, and contracted SLAs.

Responsibilities

• Manage maintenance activities and contractors/vendors at Sunoco properties, convenience stores, and related facilities in PA, NY, NJ, and New England.
• Oversee expenses, capital budgets, and SLAs for maintenance repairs in the assigned area.
• Collaborate with the dispatch team to manage workload and resolve issues.
• Support the Operations team to ensure excellent customer service related to maintenance issues.
• Meet with service partners, Operations, and Dealers on-site to discuss issues and solutions.
• Provide status updates on maintenance issues, projects, and programs, and offer feedback on escalations.
• Support acquisition integration of new assets.
• Investigate and resolve invoice disputes related to maintenance services.
• Attend meetings, develop reports, and make presentations to management.
• Maintain station uptime and meet expected work order SLA metrics.
• Communicate programs effectively to key management personnel.
• Be available for after-hours maintenance emergencies and provide guidance for issue resolution.
• Resolve UST issues with Sunoco’s Compliance department.
• Ensure familiarity with state/local codes and requirements.
• Communicate with multiple groups simultaneously to resolve issues and provide guidance.
• Enforce Sunoco’s Safety & Security policies for service partners and vendors.
• Identify new potential vendors, onboard them, and direct service partners for maintenance projects.
• Ensure consistent adherence to all company policies, procedures, and protocols.

Requirements

• BS degree in Engineering/Construction management or related field is preferred or equivalent work experience.
• 8+ years of experience in maintenance/construction/engineering supporting repairs and construction activity at various retail locations.
• Possess detailed knowledge and experience in property management, maintaining commercial real estate facilities, maintaining POS/dispenser equipment and UST systems.
• Ability to work and perform with minimal supervision.
• Effectively manage multiple projects simultaneously.
• Excellent communication, analytical skills, and strong computer skills.
• Working knowledge of Microsoft Office applications.
• Candidates must possess the ability to fly.
• Must have the ability to wear the proper personal protective equipment (PPE) during on-site visits.

Skills

• Maintenance experience
• Fuel system knowledge related to c-store industry
• USTs
• Dispensers
• Canopies
• POS systems
• Electrical
• Fueling related equipment
• Attention to details
• Project management
• Ability to structure, summarize and draw insights from large amounts of data
• Team management
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, Power Point)

Location

• PA
• NY
• NJ
• New England region
• Memphis TN
• Jackson MS
• Charlotte NC

Work Type

• Full-time
• Occasional overnight travel

Experience Level

• Lead Specialist/Analyst level requires 8+ years of relevant job related experience

Education Level

• BS degree in Engineering/Construction management or related field or equivalent experience

About the Company

• Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 47 U.S. states, Puerto Rico, Europe, and Mexico.
• The Partnership's midstream operations include an extensive network of approximately 9,500 miles of pipeline and over 100 terminals.
• This critical infrastructure complements the Partnership's fuel distribution operations, which serve approximately 10,000 convenience stores, independent dealers, commercial customers, and distributors.
• At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers.
• We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.