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About the Role

The Care Manager will be an integral part of an initiative providing court and community-based, person-centered, voluntary support for individuals with unmet needs. This role involves engaging participants in screenings and assessments, identifying health needs, making referrals, and following up on service engagement. This is a growth position requiring collaboration with clinical professionals and court stakeholders.

Responsibilities

Serve as a liaison between participants and CHN clinicians, collaborating with peers and MMU staff for seamless care transitions.
Check insurance status and connect individuals to the NY State of Health Marketplace.
Obtain baseline demographic information and provide real-time assessments of needs in coordination with clinical staff.
Complete preliminary mental health assessments on-site and coordinate with supervisors/clinical teams to determine appropriate care levels.
Complete detailed needs assessments to identify needs for supportive services (e.g., medication assistance, rehabilitative services, food pantry, housing) and ensure referrals are made.
Ensure all relevant consent forms are completed and follow-up appointments are provided.
Deliver services within best practices and document information accurately in computer systems.
Identify potential barriers to care and strategies for overcoming them.
Attend MMU meetings and associated trainings.
Conduct client assessments and psychosocial interviews.
Collaborate on individualized treatment plans.
Provide ongoing individual and group substance abuse counseling services to a caseload.
Maintain detailed case records.
Engage in ongoing professional development.
May require occasional travel to other NYC sites for program oversight, partner meetings, and trainings.
Perform additional responsibilities as assigned.

Requirements

Minimum of 1 year of experience in criminal justice, community mental health, or related health services preferred.
Ability to demonstrate strong written and verbal communication skills.
Ability to work independently with off-site supervision.
Proficiency in MS Office.
Working knowledge of MAPP, ePaces, PSYCKES is a plus.
Bilingual in Spanish is a plus.
Ability to perform additional responsibilities as needed.
Relevant personal experience is a plus.

Skills

Strong working knowledge of New York State Health Home Care Management policies and procedures.
Ability to work in a fast-paced environment with competing priorities.
Solutions-based thinking.
Proficiency for multitasking.
Thinking outside of the box.
Rapid needs analysis.
Immediate service connectivity.

Location

Long Island City, NY
Brooklyn, NY

Work Type

Full-Time
Regular
Non-Exempt

Experience Level

1 year of experience preferred

Education Level

CASAC or CASAC-T required

Salary/Compensations

$60,000 to $65,000 annually

About the Company

The Fortune Society, Inc. (Fortune) has been working for over 57 years to support successful reentry from incarceration and promote alternatives to incarceration, strengthening communities.
Fortune is a leading reentry and justice-informed service organization providing formerly incarcerated people with skills and wrap-around services to break the cycle of crime and incarceration.
Fortune has an annual budget of over $90 million with approximately 600 staff and anticipates continued growth.
Fortune has a dual mission of advocacy (building a more just criminal legal system and reducing reentry barriers) and service (offering employment, education, alternatives to incarceration, mental health treatment, housing, and more).
Fortune serves approximately 18,000 people annually with nationally and internationally recognized program models.
Fortune has locations in Brooklyn, Bronx, Manhattan, and Queens.

Equal Opportunity

The Fortune Society is an Equal Opportunity Employer.
All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, citizenship status, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.