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Responsibilities

• Coordinate with meals on wheels provider the delivery of meals by maintaining daily contact when they are not able to reach the clients.
• Provide assistance to Case Managers by being the contact person in addressing day-to-day issues with HMDL clients missing their meals.
• Assist Case Management staff with monitoring calls as needed.
• Assist Program Director with administrative tasks.
• Maintain accurate written records of phone calls related to clients missing their HMDL on a daily basis.
• Contact clients and emergency contact of clients reported missing their HMDL on a daily basis.
• Document steps taken regarding clients missing their HMDL including contact with the client and/or emergency contacts in comprehensive notes.
• Maintain telephone/email contact with HMDL coordinators on a daily basis and report about the outcome of HMDL specialist intervention.
• Coordinate with case managers steps to be taken if clients that are missing their HMDL are not found during a reasonable amount of time.
• Maintain a daily written log of clients missing their HMDL and provide the Case Management Supervisor and Program Director with a monthly written report of clients that have missed their HMDL consistently.
• Attend trainings as required including mandatory DFTA trainings.
• Other duties as required by the Case Management Supervisor and/or Program Director.

Requirements

• Bilingual Spanish required.

Skills

• Maintain accurate written records
• Contact clients and emergency contacts
• Document steps taken
• Maintain telephone/email contact
• Coordinate with case managers
• Maintain a daily written log
• Provide monthly written reports

Location

• 1175 GATES AVENUE - BROOKLYN, NY 11221

Work Type

• Full Time

Experience Level

• At least 2 years of experience in the provision of social services.

Education Level

• Associate's Degree in the social work or human services field
• High School Diploma or GED

Salary/Compensations

• $30.03 - $30.03 Hourly

About the Company

• It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment.

Equal Opportunity

• No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law.
• This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination.
• RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.