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About the Role

Reports to the Restaurant General Manager, this role involves directing Shift Leaders, Trainers, and Team Members to enhance systems for smooth operations and learning coaching skills to drive store culture and daily operations.

Responsibilities

• Assist RGM with hiring, training, and building a bench of key holding managers and team members.
• Own and promote a positive restaurant culture and employee experience.
• Maintain excellent customer service standards.
• Enforce and follow Pizza Hut service principles: Deliver it Fast, Make Food We are Proud to Service, Service with a Smile.
• Assist RGM with oversight and execution of all store inventory, forecasting, and scheduling processes.
• Ensure all team members have the tools and knowledge necessary for success.
• Develop a store team that achieves high customer satisfaction results.
• Ensure the restaurant meets/exceeds all Tasty Hut, LLC and Pizza Hut brand standards and processes on shifts (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE).
• Assist the RGM with career development and performance management processes for the restaurant team.
• Utilize Pizza Hut provided tools (Hutlink, Learning Zone, Pizzapedia).
• Execute all Pizza Hut provided training material and courses, following up with team members on execution.
• Comply with all laws and regulations.
• Ensure a safe work environment is provided in the restaurant.
• Maintain a clean, organized restaurant that meets all health and safety regulations.
• Act as a brand steward for the Pizza Hut brand.
• Assist RGM with the restaurant calendar.
• Effectively communicate and execute company initiatives by managing the performance of the restaurant team.
• Manage and adhere to the Employee Handbook and policies.
• Maintain a professional image and highly ethical conduct as a representative of Tasty Hut, LLC.
• Exhibit Tasty Hut, LLC core values and work daily to fulfill the mission and vision.
• Perform other duties as assigned.

Requirements

• Be a customer maniac.
• ServSafe Certified.
• Lead On! Shift Leader.
• Proficient at Microsoft Office.
• Lead On! Restaurant General Manager and Computer basics.
• Reliable transportation.
• Communicate and give feedback in a positive manner.
• Valid Driver's License preferred.
• National Sex Offender Registry Check.
• Motor Vehicle Record check.
• MSM Courses 7-9 completion.

Skills

• Coaching
• Customer Service
• Inventory Management
• Forecasting
• Scheduling
• Team Development
• Brand Standards Compliance
• Training
• Performance Management
• Microsoft Office
• Computer Basics
• Communication
• Ethical Conduct

Work Type

• Full-time

About the Company

• Pizza Hut is a brand that encourages living life unboxed.
• Tasty Hut, LLC operates Pizza Hut restaurants and upholds specific core values, mission, and vision.