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About the Role

The Patient Service Specialist provides medical administrative support to the patient care team, handling billing information and coordinating care. This role requires maintaining patient confidentiality and adhering to practice policies. The position supports the Medical Group, with potential to cover other practices, and contributes to improving internal processes.

Responsibilities

• Provide medical administrative support to the patient care team.
• Gather and process information for billing of office charges.
• Coordinate patient care.
• Maintain absolute confidentiality of all patient records, medical treatment, and diagnosis.
• Abide with all policies and procedures of the practice.
• Provide support to the entire Medical Group, including covering at other practices as needed.
• Remain a positive influence to the office.
• Offer input and suggestions to improve internal processes.

Requirements

• High school diploma or equivalent preferred.
• College course work in business or medical sciences preferred.
• Previous exposure to Microsoft Windows such as Outlook and Word required.
• Keyboarding skills in excess of 50 WPM are essential.
• Must be able to operate standard office equipment such as a fax machine, copier and scanner.
• Must possess competent writing and editing skills, including sound grammar, spelling, and punctuation.
• Must possess basic competency in mathematics.
• Ability to prioritize multiple tasks and work with frequent interruptions is required.
• Customer service orientation required.
• Ability to communicate and listen effectively required.
• 2-4 years in similar office administrative position preferred.
• Previous medical office experience or completion of a medical terminology course preferred.
• Previous experience with use of computers required.
• Demonstrated experience in effective customer service required.

Skills

• Microsoft Windows (Outlook, Word)
• Keyboarding (over 50 WPM)
• Operating standard office equipment (fax machine, copier, scanner)
• Writing and editing
• Grammar, spelling, punctuation
• Basic mathematics
• Prioritizing multiple tasks
• Working with frequent interruptions
• Customer service
• Effective communication
• Effective listening

Location

• Berlin, Vermont

Work Type

• Full Time
• Regular

Experience Level

• 2-4 years in similar office administrative position preferred
• Previous medical office experience preferred
• Previous experience with use of computers required
• Demonstrated experience in effective customer service required

Education Level

• High school diploma or equivalent preferred
• College course work in business or medical sciences preferred

Salary/Compensations

• Min $22.28 Mid $27.38 Max $32.48

About the Company

• We are more than just science. At our heart, we are 1700 employees united by an inspiration to care for our community. We are CVMC.
• To learn more about CVMC visit www.cvmc.org or review our fact sheet https://www.cvmc.org/sites/default/files/documents/CVMC-Fact-Sheet.pdf