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About the Role

The Community Health Outreach Educator (CHOE) bridges the gap between marginalized communities, particularly Black and LGBTQI+ populations, and the healthcare system. This role facilitates outreach, education, and navigation of resources to promote health equity and accessibility. The CHOE’s responsibilities include community outreach, resource navigation, and program support, with a commitment to fostering inclusivity, reducing health disparities, and building trust within underserved communities. Travel within the region is required up to 60% of the time. They also collaborate with PPGNY health centers to schedule appointments, facilitate visits, and ensure accurate family planning and reproductive health information, referrals, and program administration to optimize access to care.

Responsibilities

Actively engage with local LGBTQI+ and Black communities to understand their diverse needs and preferences.
Plan and execute outreach events, workshops, and activities that promote awareness, health equity, and inclusivity.
Establish and maintain relationships with community members, organizations, and leaders to enhance access to sexual and reproductive health (SRH) services.
Advocate for the rights and well-being of LGBTQI+ and Black individuals, including addressing systemic barriers to care.
Conduct outreach throughout the City of Newburgh, the City of Poughkeepsie and Kingston and provide workshops at various community venues, such as community-based organizations, food pantries, laundromats, salons, as required.
Collaborate with community organizations and stakeholders to deepen partnerships and promote inclusivity.
Promote enrollment in Family Planning Benefit Programs (FPBP) and other healthcare initiatives.
Build trust across cultural differences and reflect on personal identity with humility to foster strong relationships.
Provide compassionate, non-judgmental care and ensure a safe environment for individuals seeking assistance.
Identify and connect individuals with relevant community resources, healthcare services, and support networks.
Stay informed about local, regional, and national services and programs that benefit marginalized communities.
Assist individuals in accessing culturally competent resources and provide crisis support when needed.
Maintain a working knowledge of AIRS, Salesforce, and other reporting platforms for documentation and reporting.
Collaborate with internal teams to ensure consistent updates to referral lists and resource materials.
Assist clients in making appointments and provide general referrals to health and social services.
Complete PPGNY training on sexual and reproductive health, outreach, and facilitation skills.
Support planning, scheduling, and execution of outreach and education programs.
Prepare materials for workshops and outreach events and ensure accurate data collection and reporting.
Represent the department at internal and external meetings, coalitions, and community events.
Collaborate with colleagues to promote and provide referrals to PPGNY’s educational and advocacy programs.
Perform other educational or community-based duties as assigned, including participation in special projects.

Requirements

A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice
A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.
Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility
Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience
Excellent interpersonal and verbal skills
Ability to develop and maintain effective, professional relationships with internal and external stakeholders
Ability to work effectively as part of a team
Excellent customer service and communication skills
Outstanding written communication skills
Must be open and non-judgmental when encountering values, and experiences that may be different from their own.
Proficient in Microsoft Office Suite or similar software
Familiarity with Microsoft Excel
Knowledge of the barriers faced by LGBTQI+ persons and communities of color in accessing health care and other human services as well as an understanding of social determinants of health
Understanding of concepts such as gender identity, gender expression, sexual orientation and biological sex and an ability to clearly explain them to others
Ability to produce reliable, high-quality work with minimal direct supervision
Ability to exercise sound judgment and independent decision-making skills
Keen attention to detail
Excellent organizational skills
Evenings, weekends, and travel around the City of Newburgh, the City of Poughkeepsie and Kingston is required.
Valid driver’s license and daily availability to an automobile to meet the travel requirements of the position.
Outstanding time management skills, including the ability to work under deadline
Ability to uphold strict confidentiality standards to create a safe and trusting environment for individuals seeking assistance
Understand the barriers that people of marginalized identities including LGBTQI+, Black, Indigenous and People of Color face in accessing sexual and reproductive health care.
Requires an ability equal to that usually derived from satisfactory completion of courses required for graduation from high school or GED completion.
Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Skills

Interpersonal skills
Verbal skills
Relationship building
Teamwork
Customer service
Written communication skills
Microsoft Office Suite proficiency
Microsoft Excel familiarity
Knowledge of barriers faced by LGBTQI+ persons and communities of color
Understanding of social determinants of health
Understanding of gender identity, gender expression, sexual orientation, and biological sex
Judgment and decision-making
Attention to detail
Organizational skills
Time management skills
Confidentiality
Virtual tools for program delivery or community networking (preferred)
Microsoft Word proficiency (preferred)
Other computer skills (preferred)
Other additional languages/dialects (preferred)

Location

City of Newburgh
City of Poughkeepsie
Kingston

Work Type

Full-time
Travel required up to 60%

Experience Level

Entry-level (High school diploma/GED required)

Education Level

High school diploma or GED
Bachelor’s degree in social work, psychology, counseling, or a related field (preferred)

Salary/Compensations

$22 - $23 an hour

Benefits

Generous PTO and holiday schedule
Medical, dental and vision coverage options for you and eligible dependents
FSA, HSA, Commuter pre-tax reimbursement funds
Short- and Long-Term Disability, Free Basic Life and AD&D
401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

About the Company

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State.
PPGNY provides a wide-range of family planning services at our brick-and-mortar health centers and mobile care units.
We care for everyone regardless of their immigration status, zip code or ability to pay.
PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future.
As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.
At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming.
We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status.
As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.
PPGNY is committed to diversity, equity, and inclusion.
We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose.
We encourage candidates from all backgrounds to apply.

Equal Opportunity

PPGNY is committed to diversity, equity, and inclusion.
We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose.
We encourage candidates from all backgrounds to apply.