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About the Role

State Street is seeking a senior executive to lead a critical Transfer Agency function within its Private Markets business. This role focuses on client leadership, operational excellence, risk management, and business growth, delivering high-quality transfer agency services to strategic alternative asset manager clients. The Managing Director will be a visible leader, shaping strategy, strengthening client relationships, leading teams, and driving innovation.

Responsibilities

Lead the development and execution of the business strategy for the Transfer Agency function within Private Markets.
Oversee service delivery for an assigned client portfolio, ensuring accurate and timely completion of deliverables.
Build and maintain senior relationships with key client stakeholders, serving as a trusted partner.
Coordinate production calendars and cross-functional execution with internal teams.
Drive operational excellence by strengthening processes, controls, and governance.
Identify high-risk activities and proactively implement actions to reduce service disruption and operational risk.
Lead, coach, and develop managers and teams, fostering accountability and continuous improvement.
Own core people-management responsibilities, including goal setting, performance feedback, and talent development.
Support enterprise initiatives and communicate priorities clearly across teams.
Contribute to budget planning, workforce planning, and staffing models.
Assess the effectiveness of the operating model and champion transformation opportunities.
Partner with internal stakeholders on product development, solutioning, and new business opportunities.
Represent State Street as a senior leader in client discussions and strategic initiatives.
Lead or sponsor special projects, committees, and task forces.

Requirements

Strong strategic, analytical, and problem-solving skills.
Executive presence and ability to build credibility with senior clients and stakeholders.
Excellent communication, interpersonal, and organizational skills.
Leadership style that inspires teams, develops talent, and fosters collaboration.
Ability to navigate pressure, manage multiple priorities, and deliver consistently in a fast-paced environment.
Proactive mindset with a focus on continuous improvement, innovation, and operational transformation.
Demonstrated business management experience supporting complex clients in a highly regulated, service-oriented environment with significant senior-level interaction.

Skills

Client leadership
Operational excellence
Risk management
Business growth
Transfer agency services
Private markets
Strategic thinking
Problem-solving
Interpersonal skills
Organizational skills
Team leadership
Talent development
Collaboration
Process improvement
Innovation
Automation

Location

State Street

Work Type

Full-time

Experience Level

Senior executive
10+ years of transfer agency and/or financial services operations experience
Leadership responsibility for complex client relationships, service delivery, and operational execution

Education Level

Bachelor’s degree required, preferably in accounting, finance, business, economics, mathematics, or a related discipline.
MBA, CPA, or other relevant advanced professional qualification is a plus.

Benefits

Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Vibrant employee networks

About the Company

Across the globe, institutional investors rely on State Street to help them manage risk, respond to challenges, and drive performance and profitability.
We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.

Equal Opportunity

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.