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About the Role
The Managing Director provides internal and external support to enhance key client relationships, ensuring consistent team performance and addressing billing or collections issues. This role also involves group administrative management, including conflicts, billing, collections, hiring, training, and knowledge content.
Responsibilities
- Oversee pitch and proposal activity, matter opening, budgeting, and compliance with client guidelines.
- Monitor WIP, billing, collections, and profitability metrics for the partner’s portfolio.
- Coordinate with billing teams to ensure timely and accurate invoicing aligned with client requirements.
- Work with collections on tracking payments and allocations.
- Track and report on key financial KPIs, proactively identifying risks and opportunities.
- Serve as the primary liaison between the partner and internal business teams (finance, billing, administrative support, marketing, etc.).
- Lead and coordinate a multi-disciplinary team to deliver exceptional client service and operational excellence, including International where involved.
- Implement best practices for matter management, workflow optimization, and resource allocation.
- Ensure compliance with client outside counsel guidelines and reporting requirements.
- Support client-facing administrative needs, including status reports, budgets, and performance metrics.
- Partner with the firm’s pricing and legal project management teams to develop and maintain alternative fee arrangements and matter plans.
- Identify and implement process improvements to enhance efficiency and reduce administrative burden.
- Leverage firm technology platforms for matter tracking, reporting, and collaboration.
- Train and mentor team members on best practices and tools.
- Involved in strategic planning process.
- Ensure strategic plan outlines actions to achieve Firm performance goals.
- Monitor plan execution and regularly report on progress against plan to Practice Group Leader and Firm Leadership.
- Adjust plan to ensure it remains relevant in light of changing market dynamics, economic climate and business trends.
Requirements
- Superior communication skills coupled with demonstrated ability to present complex information to senior leadership.
- Ability to be innovative, creative and operate in a proactive manner with a broad range of professionals.
- Demonstrated leadership skills to include problem solving, planning, negotiating and decision-making for effective management.
- Ability to serve as a strategic advisor.
- Able to demonstrate and adhere to confidentiality and to interact with tact and resourcefulness.
- Proven dedication to assisting the firm in delivering exceptional client service both internally and externally.
- Willing to travel as needed.
- Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
- Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
- Provide timely, accurate, and quality work product.
- Successfully meet deadlines, expectations, and perform work duties as required.
- Foster positive work relationships.
- Comply with all firm policies and practices.
- Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
- Ability to work under pressure and manage competing demands in a fast-paced environment.
- Perform all other duties, tasks or projects as assigned.
- Embrace and uphold firm values as a part of DLA Piper culture.
- No immigration sponsorship is available for this position.
Skills
- Practice management
- Financial management
- Client relationship management
- Team leadership
- Process improvement
- Strategic planning
- Communication
- Problem-solving
- Negotiation
- Decision-making
- Confidentiality
- Resourcefulness
- Client service
Location
- Washington, DC
- Baltimore
- Boston
- New York
- Northern Virginia
- Philadelphia
- Short Hills
Work Type
- Hybrid
Experience Level
- 10+ years of legal/law firm experience within practice management
Education Level
- Bachelor's Degree in Legal Studies, Finance, Business Administration, or similar field.
- JD
Salary/Compensations
- $203,438 - $275,000 per year
Benefits
- Medical/dental/vision insurance
- 401(k)
About the Company
- DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together.
- We are committed to excellence in how we represent our clients and develop our people.
Equal Opportunity
- DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.