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About the Role
We are seeking a Server passionate about creating exceptional dining experiences. You will be the face of the restaurant, delivering friendly, attentive service and ensuring every visit is special. This role is ideal for someone outgoing, organized, and thriving in a fast-paced environment.
Responsibilities
- Provide attentive and friendly service, ensuring each guest feels welcomed and valued.
- Take orders accurately and make recommendations from the menu.
- Deliver food and drinks promptly, ensuring all orders are correct and meet quality standards.
- Engage with guests to ensure satisfaction, addressing any questions or concerns promptly and professionally.
- Collaborate with teammates, maintaining open communication during busy shifts.
- Keep the dining area clean and organized, supporting a safe and enjoyable environment.
- Handle guest payments and manage the cash drawer with accuracy.
- Stay up-to-date with menu items and specials to enhance the guest experience.
Requirements
- 1+ years of serving experience in a high-volume restaurant or bar.
- Strong communication skills and confidence when engaging with guests.
- A guest-focused mindset and passion for creating memorable dining experiences.
- Ability to multitask and stay organized in a fast-paced environment.
- Calm under pressure with quick problem-solving skills.
- A genuine love for hospitality and connecting with people.
Skills
- Communication skills
- Guest service
- Menu knowledge
- Order taking
- Payment handling
- Problem-solving
- Teamwork
- Multitasking
- Organization
Location
- Not specified
Work Type
- Full-time
- Part-time
Experience Level
- 1+ years of experience
Education Level
- Not specified
Salary/Compensations
- $17.60/hr
Benefits
- Competitive pay
- Employee dining discount at participating Recipe brands
- Flexible scheduling
- Growth and development opportunities
- Career advancement opportunities
- Fun, energetic team environment
About the Company
- At Elephant & Castle, we serve up the best bits of a classic British pub: hearty food, proper pours, lively conversation, and a warm welcome that feels like home.
- Football is in our DNA. Our pubs are gathering places for passionate fans, big reactions, and unforgettable moments.
- Our teams are made up of genuine, hardworking, hospitality-loving humans who bring personality, energy, and teamwork to every shift.
- We’re proud to offer hands-on training, real opportunities to grow, and a culture built on camaraderie, respect, and having a laugh along the way.
- Elephant & Castle's core value is 'Taking Care of People.'
- We are a company that owns some of Canada’s most iconic restaurant brands.
Equal Opportunity
- We are dedicated to fostering a diverse, equitable, and inclusive workplace where every individual is valued and supported.
- We are committed to providing accommodations in accordance with applicable human rights and accommodation legislation.
- If you require an accommodation to participate in the job application or interview process, please contact us at careers@franworks.com.