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About the Role
Malone Ford is seeking a dependable and customer-focused Pickup & Delivery Specialist to join their service team. This role involves providing exceptional customer service by safely transporting customer vehicles to and from the dealership for maintenance and repairs, acting as a key representative to ensure a convenient and professional experience.
Responsibilities
- Pick up and deliver customer vehicles safely and on schedule.
- Provide courteous, professional customer service during every interaction.
- Perform vehicle walk-arounds and document vehicle condition before and after transport.
- Maintain clear communication with customers and the service department regarding delivery times and updates.
- Assist with vehicle staging, parking, and organization on dealership property.
- Keep vehicles clean and presentable before returning them to customers.
- Follow all dealership safety policies and traffic laws.
- Support the service team with additional tasks as needed.
- Handle and maintain rental fleet, fill out rental forms, check in rentals.
Requirements
- Valid driver's license with a clean driving record.
- Ability to drive automatic and manual transmission vehicles (preferred but not required).
- Excellent communication and customer service skills.
- Professional appearance and positive attitude.
- Strong time management and organizational skills.
- Ability to work independently and as part of a team.
Skills
- Customer service
- Driving
- Communication
- Time management
- Organization
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry-level
Salary/Compensations
- Competitive hourly pay
Benefits
- Health and dental insurance
- 401(k) with company match
- Paid time off and holidays
- Employee discounts on vehicles, parts, and service
- Ongoing training and career advancement opportunities
About the Company
- At Malone Ford, we believe outstanding customer service starts with outstanding employees.
- If you enjoy driving, interacting with people, and being part of a team dedicated to excellence, we'd love to hear from you.
- Apply today and help us deliver an exceptional Ford service experience from pickup to delivery.