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About the Role

Assist in guiding housing relocation specialists to help homeless families find permanent housing. This role involves identifying, researching, and disseminating information on housing resources, and facilitating a smooth transition for relocating families.

Responsibilities

• Assist the Social Service Supervisor in supervising Housing Specialists.
• Aid in the orientation and training of housing staff.
• Provide guidance to housing relocation specialists through individual and group meetings and daily consultation.
• Intervene or direct staff intervention to resolve client and housing-related problems.
• Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to review housing records and reports.
• Ensure all information in the CARES system is updated in a timely fashion.
• Keep the social service team informed about current and future housing resources.
• Track and monitor housing applications, packages, facility housing reports, and housing placement for all families.
• Serve as the facility administrator for the HRA – Pact system and monitor 2010e applications.
• Develop and maintain relationships with housing providers and the Veterans Administration.
• Collaborate with an interdisciplinary team to develop and facilitate independent living workshops.
• Serve as a liaison between shelter, DHS, and landlords regarding move-in schedules, leases, rent, and utility issues.
• Advocate for and assist housing relocation specialists to complete A & A and FLEET move-out requests.
• Assume case load duties, including special cases during housing specialist vacancies.
• Closely monitor open/closed Public Assistance cases weekly.
• Closely monitor certified and high-income families.
• Closely monitor all apartments viewed/visited by clients weekly.
• Work towards achieving DHS weekly, monthly, and quarterly target goals for moving families into permanent housing.
• Facilitate effective communication with other staff within an interdisciplinary context.
• Participate in and contribute to staff meetings.
• Participate in training and staff-development activities.
• Immediately report serious incidents, allegations of abuse, incidents, or sensitive situations and complete incident reports.
• May have on-call responsibilities.
• Comply with and promote compliance with all agency policies.

Requirements

• Associate’s degree in Social Work, Sociology, Psychology, Criminal Justice or Human Services required.
• A minimum of 4-year experience related to housing for homeless or low-income populations required, including two years in a family services/singles setting and two to four years’ experience with high-risk families/singles and housing services.
• Experience in group facilitation, housing advocacy, working with the homeless population preferred.
• Knowledge of housing issues is essential.
• Knowledge of tenant and landlord laws is desirable.
• Excellent written and oral communication, organizational, supervisory, and leadership skills.
• Skilled in supervising the work of others and instilling professional work methods and practices.
• Effective ability to interact with clients, external partners, agencies, and others.
• Ability to work independently with minimum supervision.
• Valid New York State driver’s license and an insurable driving record.
• High level of computer proficiency in Word, Excel, and the ability to learn new technologies and databases.
• May be required to work long hours and a varied schedule.
• Travelling throughout various locations in the New York City area.
• Lifting and moving objects weighing up to 30 pounds several times a week.

Skills

• Housing relocation
• Housing resources
• Supervision
• Training
• Client services
• Data recording
• System updates
• Housing applications
• Housing placement
• Relationship building
• Interdisciplinary collaboration
• Independent living workshops
• Liaison
• Advocacy
• Case management
• Public Assistance case monitoring
• Communication
• Organizational skills
• Leadership skills
• Computer proficiency (Word, Excel)
• Learning new technologies

Location

• New York City area

Work Type

• Full-time
• On-call responsibilities

Experience Level

• 4+ years related to housing for homeless or low-income populations
• 2 years in a family services/singles setting
• 2-4 years with high-risk families/singles and housing services
• Supervisory experience

Education Level

• Associate’s degree in Social Work, Sociology, Psychology, Criminal Justice or Human Services

About the Company

• Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.