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About the Role

Fairmont Austin, a luxury property with 1,048 guestrooms and over 140,000 square feet of meeting space, is seeking a dedicated individual to join its innovative and passionate Engineering team. This role is an opportunity to contribute to a leading hotel in a fast-growing market.

Responsibilities

• Consistently offer professional, engaging, and friendly service.
• Ensure engineers complete guest-related service requests within 30 minutes and assist as needed.
• Complete non-guest-related work order requests professionally and timely.
• Perform daily walks of Mechanical, Electrical rooms, and the property.
• Assist with all duties in the Engineering Department, including mechanical repairs, electrical work, and painting.
• Support the Engineering Manager/Assistant Director of Engineering in daily tasks.
• Maintain a detailed log of activities.
• Demonstrate ongoing dedication to exceptional guest service.
• Ensure all work is performed safely, adhering to the Health & Safety Program guidelines.
• Deliver high-quality services according to Fairmont standards.
• Provide daily supervision, coordination, and support to technicians on duty.
• Report on engineering activities, including incidents, safety issues, and internal requests.
• Maintain high staff morale and team spirit within the department.
• Implement and train on all service standards.
• Collaborate with other departments to maintain a high level of guest service.
• Manage and control inventory and spare parts.
• Ensure a clean, safe, and healthy work environment in technical plants, engineering offices, and workshops.
• Attend and participate in departmental meetings.
• Conduct pre-service briefings.
• Perform other reasonable duties as assigned by the Engineering Manager/Assistant Director, Engineering.

Requirements

• Previous experience is an asset.
• Minimum 10 years' experience as a commercial building engineer or 5 years' experience in hotel engineering operations or building maintenance in a supervisor role preferred.
• Strong knowledge of Mechanical, Electrical, Plumbing, and low voltage systems.
• Knowledge of how to respond to emergency situations (floods, fire, mechanical failures, etc.).
• Knowledge of fire alarm panels and systems.
• Strong interpersonal and problem-solving abilities.
• Must be highly organized with strong planning skills.
• Must be adaptable and handle last-minute changes positively.
• Must be able to stand, walk, climb, bend, and stoop.
• Must be able to lift and carry up to 50 pounds.

Skills

• Mechanical repairs
• Electrical work
• Painting
• Plumbing
• Low voltage systems
• Fire alarm systems
• Interpersonal skills
• Problem-solving
• Organization
• Planning
• Adaptability

Location

• Austin

Work Type

• Permanent
• Full-Time
• Swing Shift

Experience Level

• Supervisor role preferred
• Minimum 10 years' experience as a commercial building engineer
• 5 years’ experience in hotel engineering operations or building maintenance

About the Company

• Fairmont Austin is Austin's largest luxury property, offering 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.
• Accor is a worldwide leader that welcomes individuals as they are, offering jobs and brands that match personalities.
• Accor supports employees to grow and learn every day, ensuring work brings purpose to life and allows exploration of limitless possibilities.
• Joining Accor means writing your own story and imagining tomorrow's hospitality.
• Accor's motto: Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
• Accor is committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent.
• Accor strives for a future where diverse identities are celebrated and equitable and inclusive practices are integrated into all organizational aspects.

Equal Opportunity

• Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V