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About the Role

The Housing Specialist is responsible for all aspects of client case management related to securing permanent housing. This role involves utilizing HPD incentives, developing relationships with housing developers, and educating clients on housing programs and procedures. The position is based at our Kenilworth location in Brooklyn.

Responsibilities

• Manage all facets of client case management for permanent housing.
• Utilize HPD incentives for broker and owner finders' fees.
• Develop contacts with not-for-profit and for-profit housing developers.
• Ensure clients understand New York City Housing Authority (NYCHA) forms and procedures.
• Educate clients on procedures for all other housing programs.
• Ensure clients sign the “Permanent Housing Agreement” form within 10 days of arrival.
• Maintain communication with the Director of Social Services and Case Managers to resolve housing barriers.
• Ensure clients complete and return “Apartment Review” and/or “Client Apartment Rejection Form”.
• Inform clients of their responsibility to view two apartments per week and document this.
• Ensure housing applications are completed within 90 days of eligibility and submitted on time.
• Utilize the DHS CARES system for client intake, service plans, housing, and progress notes.
• Review accessible information from various city agencies via the DHS CARES system.
• Update information in the DHS CARES system in a timely manner.
• Document and follow up on housing appointments and applications.
• Verify housing rejections and the reasons for them.
• Accompany families on housing searches when appropriate.
• Provide ongoing housing education through workshops and individual counseling.
• Provide clients with lists of suitable apartments and advise on their responsibility for seeking additional options.
• Meet or exceed Housing Placement Goals set by the New York City Department of Homeless Services.
• Review DSS/APD Housing placements and projected placements weekly.
• Complete required reports.

Requirements

• At least a High School Diploma/GED required.
• Valid New York State driver’s license and an insurable driving record required.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Must be computer literate in Microsoft Office.
• Must fully understand the New York City Department of Homeless Services – Client Responsibility Procedures, and be able to explain it to clients during the Housing Intake.

Skills

• Case management
• HPD incentives
• Housing developer relations
• NYCHA forms and procedures
• Housing program procedures
• Client education
• Microsoft Office proficiency
• Written communication
• Verbal communication
• Interpersonal skills
• Crisis intervention
• Family services
• Preventive services
• Housing services
• DHS CARES system utilization

Location

• Brooklyn, NY

Work Type

• Full-time
• Onsite

Experience Level

• 1+ year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services

Education Level

• Bachelor’s degree or Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services strongly preferred
• High School Diploma/GED required

About the Company

• Children’s Rescue Fund is an Equal Opportunity Employer.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.