Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Program Director is responsible for the day-to-day management of the program in accordance with regulatory compliance, contractual requirements, and organizational standards. This individual will manage the Kenilworth location in Brooklyn, NY.

Responsibilities

• Monitor program effectiveness to ensure goals and targets are met.
• Manage multi-disciplinary teams and ensure integrated service delivery.
• Ensure program staff implement procedures and policies for quality service provision.
• Collaborate in the development of annual operating budgets and review expense reports.
• Ensure program expenditures are within budgeted parameters.
• Submit billing reports in a timely manner and respond to billing inquiries.
• Approve purchase requisitions and ensure compliance with procurement procedures.
• Ensure facilities operate in compliance with relevant regulations.
• Ensure the program meets occupancy rate targets.
• Monitor unit work orders and complaints, ensuring timely responses.
• Monitor and analyze reports to ensure program goals support the organization's mission.
• Monitor DHS performance metrics and develop strategies to meet them.
• Lead the implementation of continuous quality improvement activities.
• Develop systems, processes, and tools to meet or exceed government/funder standards.
• Conduct program audits to ensure compliance.
• Analyze audit findings and establish measures for improvement.
• Lead or participate in CQI projects and committees.
• Submit quality and timely reports to regulatory agencies.
• Hire, train, coach, and provide performance feedback to direct reports.
• Ensure staff receive required trainings.
• Collaborate with HR on staff performance issues.
• Promote collaboration and effective communication among staff and departments.
• Establish liaisons with community agencies for client services.
• Participate in community meetings as a liaison.

Requirements

• Master’s Degree in Social Work from an accredited college/university.
• NYS licensure (LCSW or LMSW) strongly preferred.
• Minimum of four years’ human services experience.
• At least two years of managerial and supervisory experience.
• Demonstrated professional progression in supervision and program management.
• Experience with multi-problem families and/or individuals desirable.
• Ability to think and act calmly in emergency situations.
• Ability to work with a team.
• Attention to detail and problem-solving skills.
• Strong organizational skills with the ability to manage tasks efficiently.
• Excellent time management skills with the ability to prioritize assignments.
• Excellent analytical, evaluative, and human service management skills.
• Excellent written and oral communication, organizational, supervisory, and leadership skills.
• Must have incredible initiative.
• Ability to work well under pressure.
• Ability to work both independently and as part of a team to complete complex projects in a fast-paced environment.
• Must be adept and comfortable with crisis management.
• Ability to work effectively with a wide range of community-based providers.
• Knowledge of community health services, social service support agencies, and networks.
• Familiarity with DHS and OTDA social service documentation policies and procedures.
• High level of computer proficiency in Word, Excel.
• Ability to learn new technologies and databases.
• May be required to work long hours and a varied schedule.
• Traveling throughout various locations in the New York City area.
• Lifting and moving objects weighing up to 30 pounds several times a week.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

• Social Work
• Program Management
• Supervision
• Crisis Management
• Budget Management
• Billing
• Procurement
• Regulatory Compliance
• Quality Improvement
• Auditing
• Staff Training
• Performance Management
• Communication
• Organizational Skills
• Time Management
• Analytical Skills
• Leadership
• Teamwork
• Problem-Solving
• Computer Proficiency (Word, Excel)
• Database Management

Location

• Brooklyn, NY

Work Type

• Full-time
• Onsite

Experience Level

• Managerial experience
• Supervisory experience
• Minimum of four years’ human services experience
• At least two years of managerial and supervisory experience

Education Level

• Master’s Degree in Social Work

About the Company

• Children’s Rescue Fund is a 24/7 operation.

Equal Opportunity

• Children’s Rescue Fund is an Equal Opportunity Employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.